Group 65
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Advice and answers from the Bookwhen Team
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waiting list
Waiting
Lists
The
Waiting
list
process in detail… The
Waiting
List
function is available for Standard plan users and above… is already on the
waiting
list
Written by
Jennifer Z
Updated over a week ago
Use the
Waiting
List
to embrace new attendees
The
Waiting
List
can be a valuable tool to keep popular events fully booked… Many Bookwhen customers also use the
Waiting
List
proactively, to gauge the demand for extra classes… Do you use the
Waiting
List
to contact potential customers and optimise your schedule?
Written by
Simon Worlding
Updated over a week ago
Booking options
Waiting
list
enabled?…
Waiting
list
is only available on Standard (and above) plans. Send reminder emails?…
Waiting
list
Written by
Simon Worlding
Updated over a week ago
Attendee and booker emails
You can learn more about how the
waiting
list
works in our help article here…
Waiting
list
notifications
Written by
Luke
Updated over a week ago
Checkout reservation periods
If you are using the
Waiting
list
feature you may experience a similar situation as the available space… is reserved until all those on the
Waiting
list
have been contacted
Written by
Simon Worlding
Updated over a week ago
Courses
Just as with any other event, you can also set up a
waiting
list
for your course… If you have created a course with the
waiting
list
enabled, bookers can join the course if the event… they are on the
waiting
list
Written by
Jen B
Updated over a week ago
Event capacity and ticket allowances
If you have a
Waiting
List
then this will also be established
Written by
Luke
Updated over a week ago
Cancelling your Bookwhen subscription
Features not available on the free plan include: Payments & Discounts, Booking transfers, Class passes,
Waiting
…
lists
, Event reminders, File attachments, and Public page theming
Written by
Luke
Updated over a week ago
How your test/manual bookings will differ from your customer's bookings
List
those spaces are held from public booking until everyone on the
list
has been contacted… An admin can book even when the
Waiting
List
is running… When new spaces open up on a fully booked event with a
Waiting
Written by
Simon Worlding
Updated over a week ago
Booking statuses explained
Once a booking is cancelled, the places will be released to people on the
waiting
list
and then the public… has not been made or agreed, then it will be shown with status 'checkout' on the 'latest bookings'
list
Written by
Luke
Updated over a week ago