Vouchers

Sometimes, you may want to offer your customers a voucher - either to be used as refund credit or as a gift voucher

Please note - if your customers would like to buy a ticket for a specific activity on behalf of someone else then we recommend that they purchase a ticket normally with their details, but add in the recipients details under 'attendee' information. This will ensure the gift is purchased without the recipients knowledge. Then, at the appropriate time, the recipient can be forwarded the booking confirmation email - which will contain relevant information for the activity.

If it is a gift voucher that best suits your needs, then you can create one in the 'Discounts' page, more information about discounts can be found in our help article here. For a voucher, you'll need to make sure the discount can only be used once, by entering '1' in the 'How many times can the code be used?' field.

In order to sell a voucher, you may want to invite customers to pay a chosen amount of money by giving them a link to a generic 'send money' or 'voucher' function, provided by your payment processor (e.g. PayPal, Stripe) . You could even provide this link in your bookwhen public page ( see here for help on customising this). Whenever you receive a payment for a voucher, you can then create a voucher for that value (e.g. £15) using a unique discount code (as described above). Finally, share the discount code with your customer, to be used at their convenience. 

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