If your event isn't appearing on the public page, there's a good chance it could be for one or more of the following reasons. Remember to save any setting changes you make, then refresh your public page to check:

First, select your event on the schedule page, then Edit entry, then:

  1. Go to Tickets & Costs and check the Restrict when this ticket will be available setting. This should be generous enough to show the event. This is probably at least four weeks or longer. Leave it completely blank for no restriction. 

  2. Go to Tickets & Costs to ensure you have ticked the Show this ticket? box for your ticket/s.

  3. Under Tickets & Costs, check maximum capacity is more than 0, likewise with ticket allowance and Maximum tickets per booking.

  4. Check the Published? toggle in the top right of the Information page.

If you are still unable to see your event get in touch with the support team via live chat or email support@bookwhen.com


Tags: publicpage

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