On Bookwhen there are three types of booking form fields available:

Attendee fields

You can use these fields to collect information about the individual coming to your event. You should try and use these fields wherever possible, as this information will be saved for your attendee's (and their friends) on subsequent bookings. Attendee fields will only be asked per attendee on a booking.

Booking fields

Booking fields are for booking information - they're not event-specific. An example might be a field that asks whether the booking is for a gift, how the booker first found out about the event, or whether they'd like to be signed up for a newsletter.

Ticket fields

Fields can be used to ask for details specific to the tickets selected for each event. So they appear per ticket and per attendee. An example might be a menu choice for an event - it's not a piece of information about an attendee, but more about their preference specific to a certain ticket.


Field data types

Wherever possible it's best to use a field form that helps you validate the information you're asking for. For example, using a date selector to capture date of birth, and phone number when asking for someone's number etc: 

Booking forms are discussed further here. If you have any questions about getting your booking form set up then please do get in touch.

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