There are a few scenarios where you might need to resend the booking confirmation email to one of your bookers. 

For example:

  • The booker has lost or deleted the confirmation email.

  • The initial email address was incorrect, you fixed this, and now the booker requires a copy as they didn't receive it the first time.

  • You have updated the date/time, or location of your event and would like to update your bookers.

This article covers:

Resending to a single booker

Locate the booking in your Bookings tab and then select the booking reference to open the booking. Then select the link on the right-hand side where it says Resend confirmation emails, then select Resend. You will also be able to see a timestamp showing when the email was last sent:

Resending to all attendees on an event

  • Select the relevant entry in your schedule

  • Click the Attendees button towards the right of your screen

  • You'll now see Options drop-down in the top right

  • Click Resend confirmation emails - to resend confirmation emails to the entire list:

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