.csv files present data in a tabular format. You can commonly access this file as a spreadsheet via Microsoft Excel or Google Sheets. Information presented in this way can also be used to import large lists, such as when creating a mailing list in a service like Mailchimp.

With Bookwhen, you can export three different sections in .csv format -

Attendances

Accessed via the Bookings tab by clicking on the options - export attendances. This will give you a file showing all the attendances from the period defined by the selected search filters.

Bookings

As mentioned above, these are accessed via the Bookings tab, according to the filters applied there. This export will give you all of the bookings placed by your customers in this period.


Customers

Accessed via the Customer list, this export will give you information on all the bookers that match the filters you have applied here (to download all of your bookers, leave the filters blank). Select options - export customers to download.

💡 To note: There may be occasions where you see a discrepancy in an entry showing against the wrong schedule page in the report. This happens because baskets per account can be shared across multiple schedule pages. The schedule page in the export is the one from which the booking checkout started, meaning these particular bookers have gone to one schedule page, added a ticket to their basket, gone to another schedule page and added a schedule page to their basket, and so forth. Then proceeded to checkout.


If you have any schedule pages showing that you deleted, the system maintains the booking data to preserve a correct audit trail. Meaning that although you deleted the schedule page, the 'bookings' were preserved.

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