The saving of card details for use on future transactions was complicated in 2019 by the introduction of Strong Customer Authentication rules for increased online payment security.

It is still possible for your bookers to save their card details for future bookings but the process has changed for those using Stripe as a payment gateway.

Since the introduction of the SCA regulations, your bookers can save their card details via Stripe checkout, providing they've set a Bookwhen password. Bookers are given the option to save card details at the point of entry -

Bookers can save multiple cards to their account. Each saved card will be available for selection at checkout if they are logged in. Saved cards can also be removed by clicking the red bin icon. -

Please note - as Bookwhen gives the option to create a password only after completing an initial booking, the earliest new customers will be able to save their card details is on their 2nd booking.

Get in touch via our website chat, or support@bookwhen.com if you have any questions at all.

Did this answer your question?