This help article focuses on live-streamed classes, but we also support pre-recorded content via Vimeo and YouTube.

This article covers:


Choose your video conferencing software

There is a range of options available. Here are five of the most popular:

  1. Zoom - Free plan allows up to 100 people, 40 minutes duration, installation required. Paid plans for longer durations start from £11.99. Integration is available with Bookwhen.

  2. Facebook Live - Free, stream to Facebook users only.

  3. Jitsi - Free, no paid plans, no installation required. Integration is available with Bookwhen.

  4. Google Hangouts - Free, up to 10 people, unlimited duration, no installation required.

  5. Skype meet now - Free, up to 50 people, accessible via app or browser (only Microsoft Edge and Google Chrome supported on launch).

We also have a Live Streaming checklist to highlight the key things you need to do before and after embarking on your live-streamed event.


There are four ways to add online event links to your schedule. We've linked to the corresponding help article in each case:

  1. Zoom integration. This integration automatically creates a specific Zoom meeting link for each event and sends this to attendees. The information is secure, so only booked attendees can access it.

  2. Jitsi integration. This integration automatically creates a specific Jitsi meeting link for each of your events and sends this to attendees. The information is secure, so only booked attendees can access it.

  3. If you're not using Zoom or Jitsi, you can add a specific joining link to any event. Unlike our integrations, you need to enter the joining details manually. However, Bookwhen will still automatically send the information to your attendees; only they can access it.

  4. Adding to 'Booking confirmation message'. You can add your online event link in your booking confirmation message, which will apply to all events in your entry series. The booking confirmation email will include the link. Adding the link to the confirmation message is a simple approach to take if you don't need an individual link for each class - usually when your event is free or there's a low risk of the link being shared with non-bookers.

✨ Our blog post details key things to consider before delivering any online event here.

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