Connecting your PayPal account with your Bookwhen account is really simple and straightforward. Firstly you will need to ensure that you have a PayPal business account.

This article covers:

Creating a PayPal business account

You can create a new PayPal business account via Bookwhen by selecting Sales tools then Payments. Then select Setup next to the PayPal option, then click the blue Connect with PayPal button. You will then be redirected to PayPal to create your new account.

Alternatively, you can click here to register directly with PayPal for a PayPal business account.

You will then need to submit information regarding your business and your bank account. Once this information is submitted and verified you're up and running and will be able to connect your account with your Bookwhen account.



Converting your personal PayPal account into a business account

You will need to have a PayPal business account in order to accept online payments via Bookwhen. If you have an existing PayPal personal account that you wish to use, you can upgrade your personal account to a business account by following these directions:

  1. Head over to PayPal and Login to your personal account and select the settings icon ⚙️ in the top right.

  2. Then select the Convert to a business account option at the bottom of the page.

  3. You will then need to enter your Business Information and select Agree and Convert Account.

Please note, if you have already attempted to connect your PayPal personal account, you will simply need to upgrade your account to business as explained above, then select Reauthenticate PayPal to update the integration to business.


Connecting your PayPal account with Bookwhen

1 - To connect your PayPal account with your Bookwhen, firstly make sure that you're logged into your PayPal account on another tab or window on your web browser.

2 - Then in a new tab or window, head over to your Payment settings on your Bookwhen account. Please note - you will need to be an Account Owner to access this page.

3 - Then select Setup next to the PayPal option, then select the blue Connect with PayPal button as demonstrated below, then Grant Permission.

4 - Your PayPal account will then be successfully integrated with your Bookwhen account.

All online payments made on your bookings will then be processed via PayPal. On this page, you can add your Refund policy by selecting Edit to the right of currency. This will then appear in the footer of your public page.

You can also add online payment fees on your PayPal settings by selecting Edit next to PayPal.


Verifying your PayPal account

If your PayPal account is appearing as Unverified after integrating, please follow these verification directions. Please do get in touch if you have any problems or questions at all 😊.


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