Please note: Payments are available on the Lite plan or above.

If you have integrated your account with Stripe, you can manually charge a booker if they have opted to pay offline or part-paid. This is particularly handy if you have taken a deposit for an event and would like to charge your booker(s) for the remaining balance, or the booker(s) would like to pay online instead, and you'd rather avoid cancelling/rebooking.

To do this, you can create a payment link on Stripe and send it to your booker(s) to manually take payment.

Once received, you can record the payment within their booking by:

  • Navigating to the Bookings page.

  • Select the booking code in question.

  • Select Record payment on the right-hand side:

You can then enter the paid amount, the date you received it, and the payment type (cash, cheque, transfer, card machine or other) and add any notes in the Notes section before selecting Save.

Did this answer your question?