Depending on your Event Organiser's settings, setting a password will allow you to create an account and manage your bookings on one page.

Creating an account speeds up the checkout process by auto-filling specific booking fields when you make repeat bookings.

This article covers:


Creating a password

Once you have completed a booking, you will be given the option to set a password. This option will show on the booking completion page:

And in your booking confirmation email:

Selecting Set a new password will open a new window. Please enter your new password twice, then choose Save password & Login:


Changing your password

If you need to change your password, you can request a reset code using this link - https://bookwhen.com/password/reset and enter your email address:

Please select the link again if you receive a 'token expired' message.

✨ For any booking help, please get in touch with your Event Organiser directly, who can assist you. See here for help locating their information.

Return to the top

Did this answer your question?