This article covers:
The system may provide various options to complete your booking with online payment. If your Event Organiser has integrated their payment gateway with Stripe, you will see the option to Pay by card, where you can enter your card details.
💡 Please note: Bookwhen has removed the option to save your details for future use. You now have the option to save your details in a Wallet or Browser.
If your Event Organiser has integrated their account with Paypal, you will be prompted to either sign into your PayPal account or checkout as a guest:
Google / Apple Pay
Before completing the booking, you must select the Agree offline payment terms tickbox to acknowledge that you agree to pay later. Once selected, you can then choose Complete booking:
💡 Please note: This option is only available if your Event Organiser has enabled an offline payment option.
Saving card details in a Wallet or Browser
We've updated the latest Stripe payment integration (as directed by Stripe) to improve security and access to significantly more payment methods. Unfortunately, the way we were saving cards before is no longer recommended and is incompatible with the new payment form.
The suggested alternatives are:
Use the Link app to store the card and the workflow presented on the payment form. (Only available in North America).
✨ For any booking help, please contact your Event Organiser directly, who can assist you. See here for help locating their information.