You may be interested in testing the system's functionality before committing to a monthly or annual plan. Bookwhen currently offers a 2-week free trial of the Standard plan, which is a fantastic way to test the system to ensure it's the right fit for you and your business.

This article covers:


How to sign up

You can sign up here by entering your email address and account name and adding additional information such as company type and timezone. Once completed and you've agreed to the T&Cs, select Create account:

Once you've created your account, you will receive an activation email to the account you used when signing up. Select Confirm your account within the email to verify your email address and set a password:

💡 To note: If you have chosen the wrong timezone or simply wish to change it, please contact the support team via live chat or email support@bookwhen.com, who can do this for you.


What the free trial includes

You can access all of the features available on the Standard plan. These include:

✨ You can also access the newly released Membership feature, which is currently still in beta testing. You can find more information on Memberships here.


How to upgrade

If you decide you'd like to upgrade to a paid plan, select Account from the left-hand menu, then Plans & billing:

From here, choose Upgrade under your desired plan.

You can choose whether you'd like to sign up for a monthly or annual plan and enter the Name on invoice, Billing address, and any discount codes (by selecting Apply discount code in blue).

When ready, select Enter payment details:

This takes you through to the payment page, where you can securely enter your card details before selecting the green Pay x + VAT button:

And that's it! We are delighted to have you on board!🕺

✨ See here for help setting up your account and schedule.


Time remaining on the trial

You can check to see your time remaining on the trial by selecting Account, then Plans & Billing. You can view the time remaining on the trial to the right of the dashboard, above the plans, in the green box:

💡 To note: You will be notified by email before your trial period ends.


Early bird discount

Bookwhen offers an early-bird discount if you decide to sign up before the 2-week trial ends. Please be aware that the discount reduces daily, so the earlier you sign up, the more money you can save!

You can view this under the Plans & Billing page here. You will see a green box with information on how many days you have left on the trial and the discount amount below:


If you don't upgrade

Once your free trial ends and you haven't upgraded, the system automatically downgrades your account to the free plan, designed for free events and restricted to 50 bookings per month, 1 admin user, and 1 schedule page.

💡 To note: Features not available on the free plan include Payments, Discount codes, Bulk booking discounts, Ticket transfers, Passes, Waiting lists, Reminder emails, and File attachments. You also cannot take payments on the free plan.


Cancelling

You can cancel your account anytime, even during the trial period. See here for more information and help with cancelling your account.


✨ The Bookwhen team are here to support you with every step. If you have any questions, please get in touch with the support team via live chat or email at support@bookwhen.com


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