In some situations, adding a secondary location to your online or in-person events is useful to ensure the most relevant search results.

This article covers:


Using secondary locations

Secondary locations are useful for those who need to provide a geographic search region for their online event (this is particularly handy if you're using our Class Search Portal feature).

💡 Please note:

  • If you have a physical location as your primary location, you can only add an online location as a secondary location.

  • If you have an online location as your primary location, you can only add a physical location as a secondary location.


Adding a secondary location to your in-person event

You can add a secondary online location to your in-person event by adding a new entry or editing an existing one.

After you have selected a physical location as your primary event location and added in the location information (see more here on adding locations), scroll down to the bottom of the location page and select Include a supplementary location to this entry:

You should then see the secondary online location fields:

When adding a new online location, we would advise that for the Location name, you use a label like Zoom - Online to highlight to the attendee that this event is taking place online.

You can then select an Online provider from the drop-down list:

  • Manually added joining details - you will need to add the joining details manually. You will need to select this option if you're using another provider, for example, YouTube, Vimeo, Facebook or MS Teams link for your event.

Suppose you have previously added an online location. In that case, you can add this by selecting Existing location and then selecting your existing online provider from the select online location drop-down list:

Once you are done adding locations, you can complete the setup of your entry.


Adding a secondary location to your online event

💡 Please note:

Typically, those adding a second physical location to an online event only do this to provide a geographic search region for their online event in line with our Class Search Portal feature. If you are running an in-person event but want to offer online attendance, please refer to adding a second location to your in-person event.

You can add a second physical location to your in-person event when adding a new entry or editing an existing entry.

After you have selected an online event as your primary event location and added in the location information (see more here on adding locations), scroll down to the bottom of the location page and select Include a supplementary location to this entry:

You should then see the secondary physical location fields:

Enter the address/location into the Search for location... search box, then select the correct location from the list of suggestions.

Suppose you have already previously added a physical location. In that case, you can add this by selecting Existing location and then selecting your existing online provider from the select online location drop-down list:

Once you are done adding locations, you can complete the setup of your entry.

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✨ If you have any questions or need help, please get in touch with the support team via live chat or email at support@bookwhen.com

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