Please note: Discount sets are available on the Lite plan or above.

This article covers:


What is a bulk booking discount?

Bulk booking discounts can be automatically applied to bookings using the discount rules you've created. If the booker meets the criteria you've set in the rule, they will automatically receive a discount applied to their basket at the checkout.


Setting up a discount set

You can locate your discounts in your admin account under Sales tools, then Discounts:

A Discount set is a grouping of discounts where you can group discounts in the same set. For example, your bulk booking discount rules are in one set and your discount codes in another. Or they could be grouped around a theme, like 'Summer Offers', for example.

  • To set up a Discount set, select Add a new discount set, then Name the set. This name is just for your internal reference and isn't visible to bookers:

  • Then decide on the Discount type and whether this set and all discounts within it apply to Tickets or Class passes:

  • Under Restrict use on events occurring between, you can decide whether this discount set and all discounts within it are limited to a specific timeframe only. The discounts will not be valid or applicable at checkout outside this timeframe. If you leave this blank, no date restrictions are applied.

  • Ticket discount applies to allows you to decide whether the discounts you're creating are only valid for specific entries or tickets. If the offer is valid for everything on your booking pages, you can leave this blank.

To note:

Selections included here dictate what the discount can be applied to. If you add new entries or ticket types, you will need to return to this discount set to include these in the offer.


Setting up bulk booking discounts

Now you've created a discount set, you can now create your discount rules for your bulk booking discounts. To add a new rule, select Add discount rule:

To note:

  • Discount rules are not connected to discount codes. They work independently from each other. Your bookers will never need to enter a discount code to trigger a bulk booking discount rule, as these are applied automatically.

Setting up a 2 for 1 discount:

  • Rule type - Only a Bulk purchase discount option is available.

  • Minimum tickets selected - This is the minimum number of tickets chosen for the offer to apply. The above example has been set to 2 so that if two or more valid tickets are selected, the discount is applied.

  • Type of discount - You can decide if the discounted value is fixed or calculated as a percentage of the total value of tickets in the deal.


    It's essential to consider this setting carefully. In this 2 for 1 example, the single ticket cost is £5, so the total price for two tickets would be £10. The discount would be 50% off; however, the booker would still receive the offer if they select 3, 4, 5 or more tickets. Meaning they will receive 50% off their basket total.

    Therefore using the fixed amount discount of £5 is appropriate for this offer. The total discount will never go above £5 for this offer. So even if a booker selects ten tickets, The system would apply only the 2 for 1 offer once per booking. If you instead used the percentage off discount, for example, at 50%, the booker would receive a 50% discount on all valid selected tickets.

  • Set if this rule will expire at any point - the discount set settings will override thisthe discount set settings will override this if you have a date range set there too.

  • Days in advance limit - the time frame between events determines whether a discount is redeemable. E.g. if you'd only like to give a discount for tickets for five events within six weeks, then enter 42 days.

  • Only count separate events? - If checked, discounts will only apply if the tickets purchased are for different events. If unchecked, the discount would be valid if a booker booked for themselves and a friend for the same class on the same day.

Once happy with the setup, save the discount rule and the discount set.

You can test that your discount rule is working as expected by making a test booking on your public booking page as if you were a booker. You can either abandon the booking before the payment or bypass the payment altogether if booking as an admin.

2 for 1 option with a code

There is a workaround if you are looking to set up a 2 for 1 code for only those with the code.

Instead, say your single ticket costs £10, you may wish to create an additional group ticket named Ticket for 2 people that costs twice as much at £20.

This discount code could be, for example, named '2FOR1DEAL' and can be set to either reduce the basket total by percentage (50%) or monetary value (in this case, £10) for the specific ticket titled Ticket for 2 People by adding a usage restriction.

This would reduce the price of this particular ticket from £20 to £10 at the checkout and therefore create your 2 for 1 offer.

To note:

  • You may need to set up multiple discount codes if your ticket pricing varies across your entries.

  • Bookers without the code will have to pay the regular group ticket price and won't be able to access the offer without the code.

  • When advertising the offer, you may want to specify the ticket name of the ticket the offer applies to.



Advertising your bulk booking offer

If you are going down the bulk booing offer route, you won't need a code to trigger the bulk booking discount at checkout; it is an automated rule that the booker will not know about the discount offer unless you specifically advertise it. You can do this as you wish through your usual marketing channels (e-mail, social media etc.), but you might also want to add a note of the discount into your public page info, event info or ticket info.

We recommend adding some explanatory text under Tickets & Costs for the events that your offer covers. Here's an example:

And here's how this would look on the public page:


Making a bulk booking

When a booker selects the right amount of tickets that are valid for a bulk booking offer, the discount is automatically applied as soon as they go to their basket:

Here's how this is displayed:

To note:

  • The booker can't remove the discount or combine it with another discount. The best discount available will always win. More info about this is here.

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Tags: Multi booking, bulk booking, two for one, 2 4 1, 2 for 1, block booking discount

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