Tickets, Discounts & Class Passes

How to set up tickets, discounts, class passes and other promotions for your events

20 articles in this collection
Written by Luke, Simon Worlding, and Jenny

Tickets

Tickets & costs

Create tickets for your events and determine costs, availability and payment options

Written by Simon Worlding
Updated over a week ago

Event capacity and ticket allowances

How to set and adjust event capacity, limiting the number of attendees at your event

Written by Luke
Updated over a week ago

Hiding your ticket availability

Written by Jenny
Updated over a week ago

Cancelling and transferring tickets

Move a ticket to another event on your schedule, or let the booker do it them self

Written by Luke
Updated over a week ago

Ticket transfer restrictions

How to restrict how far into the future a ticket transfer can be made, and if multiple transfers are allowed.

Written by Luke
Updated over a week ago

Transferring special tickets

What to do if you need to transfer a course, group, or ticket of lower value

Written by Simon Worlding
Updated over a week ago

Offering different ticket types

The booking options you can give to your customer when creating your event

Written by Simon Worlding
Updated over a week ago

Creating an Early Bird/ Advance Ticket

Give your customers a discount when they book your events quickly

Written by Simon Worlding
Updated over a week ago

Let multiple attendees book together with Group/Family tickets

Create a ticket type which gives access to your event for groups of 2 or more people

Written by Simon Worlding
Updated over a week ago

Course Tickets - booking a programme of Events

How to create tickets which give your customer entrance to a full series of events

Written by Simon Worlding
Updated over a week ago

Prorate your course ticket prices

How to automatically reduce the cost of your course ticket as each date passes

Written by Luke
Updated over a week ago

Taking a deposit for your event

How to use existing Bookwhen functionality to take deposit payments

Written by Jenny
Updated over a week ago

Setting up sibling or friend tickets

How to set up sibling, twin, or 'bring a friend' offers using group tickets

Written by Jenny
Updated over a week ago

Discounts

Discount codes

How to create discount codes and how to restrict their usage.

Written by Luke
Updated over a week ago

Block booking discounts

How to set up automatic discounts for customers bulk buying tickets up-front

Written by Luke
Updated over a week ago

Using multiple discounts

An explanation of what happens when a booker applies multiple discounts during the same booking

Written by Jenny
Updated over a week ago

Class passes

Give bookers flexibility with Class passes

Give your customers the flexibility to purchase blocks of tickets and use them as they need them

Written by Luke
Updated over a week ago

Managing your customer's class passes

How to make changes to your customers class passes after purchase

Written by Jenny
Updated over a week ago

Class pass deletions and cancellations

What to do if you need to withdraw or revoke a customer's class pass

Written by Simon Worlding
Updated over a week ago

How to re-order your Class Pass offers

How to change the order your class pass offers appear on your public booking page

Written by Luke
Updated over a week ago