Tickets, Discounts & Class Passes

How to set up tickets, discounts, class passes and other promotions for your events

22 articles in this collection
Written by Luke, Simon Worlding, and Jen

Tickets

Tickets & costs

Create tickets for your events and determine costs, availability and payment options

Written by Simon Worlding
Updated over a week ago

Hiding your ticket availability

Written by Jen
Updated over a week ago

Cancelling and transferring tickets

How to cancel and transfer tickets as an admin

Written by Luke
Updated over a week ago

Ticket transfer restrictions

How to restrict how far into the future a ticket transfer can be made, and if multiple transfers are allowed.

Written by Luke
Updated over a week ago

Transferring special tickets

What to do if you need to transfer a course with a different amount of dates, a group ticket, or a ticket of lower value

Written by Simon Worlding
Updated over a week ago

Using discount codes as credits

How to issue discount codes as credits for bookers to use on future ticket purchases

Written by Jen
Updated over a week ago

Offering different ticket types

The booking options you can give to your customer when creating your event

Written by Simon Worlding
Updated over a week ago

Restrict when tickets are available & when events are revealed

Learn how to restrict when tickets become available and when they close, and how far in the future events appear on your schedule.

Written by Luke
Updated over a week ago

Creating an Early Bird / Advance Ticket

Give your customers a discount when they book your events quickly

Written by Simon Worlding
Updated over a week ago

Group/Family tickets

Create a ticket type which gives access to your event for groups of 2 or more people

Written by Simon Worlding
Updated over a week ago

Courses

This article will provide you with guidance on how to offer your customers the option to book a series of events.

Written by Jen
Updated over a week ago

Prorate your course ticket prices

How to automatically reduce the cost of your course ticket as each date passes

Written by Luke
Updated over a week ago

Taking a deposit for your event

How to use existing Bookwhen functionality to take deposit payments

Written by Jen
Updated over a week ago

Donations or Pay As You Feel tickets

How to let your customers decide how much they'd like to pay for a class

Written by Jen
Updated over a week ago

Setting up sibling or friend tickets

How to set up sibling, twin, or 'bring a friend' offers using group tickets

Written by Jen
Updated this week

Discounts

Discount codes

How to create discount codes and restrict their usage

Written by Jen
Updated over a week ago

Bulk booking discounts

How to set up automatic discounts for customers bulk buying multiple tickets up-front

Written by Jen
Updated this week

Using multiple discounts

An explanation of what happens when a booker applies multiple discounts during the same booking

Written by Jen
Updated over a week ago

Class passes

Class passes

Let your customers purchase blocks of tickets to redeem against future bookings

Written by Jen
Updated over a week ago

Managing your customer's class passes

How to make changes to your customers class passes after purchase

Written by Jen
Updated this week

Class pass deletions and cancellations

What to do if you need to withdraw or revoke a customer's class pass

Written by Simon Worlding
Updated over a week ago

Class pass reporting

Written by Jen
Updated over a week ago