Tickets, Discounts & Class Passes

How to set up tickets, discounts, class passes and other promotions for your events

22 articles in this collection
Written by Luke, Simon Worlding, and Jenny

Tickets

Tickets & costs

Create tickets for your events and determine costs, availability and payment options

Written by Simon Worlding
Updated over a week ago

Event capacity and ticket allowances

How to set and adjust event capacity, limiting the number of attendees at your event

Written by Luke
Updated over a week ago

Hiding your ticket availability

Written by Jenny
Updated over a week ago

Cancelling and transferring tickets

Move a ticket to another event on your schedule, or let the booker do it them self

Written by Luke
Updated over a week ago

Ticket transfer restrictions

How to restrict how far into the future a ticket transfer can be made, and if multiple transfers are allowed.

Written by Luke
Updated over a week ago

Transferring special tickets

What to do if you need to transfer a course, group, or ticket of lower value

Written by Simon Worlding
Updated over a week ago

Using discount codes as credits

How to issue discount codes as credits for bookers to use on future ticket purchases

Written by Jenny
Updated over a week ago

Offering different ticket types

The booking options you can give to your customer when creating your event

Written by Simon Worlding
Updated over a week ago

Creating an Early Bird/ Advance Ticket

Give your customers a discount when they book your events quickly

Written by Simon Worlding
Updated over a week ago

Let multiple attendees book together with Group/Family tickets

Create a ticket type which gives access to your event for groups of 2 or more people

Written by Simon Worlding
Updated over a week ago

Course Tickets - booking a programme of Events

How to create tickets which give your customer entrance to a full series of events

Written by Simon Worlding
Updated over a week ago

Taking a deposit for your event

How to use existing Bookwhen functionality to take deposit payments

Written by Jenny
Updated over a week ago

Donations or Pay As You Feel tickets

How to let your customers decide how much they'd like to pay for a class

Written by Jenny
Updated over a week ago

Setting up sibling or friend tickets

How to set up sibling, twin, or 'bring a friend' offers using group tickets

Written by Jenny
Updated over a week ago

Discounts

Discount codes

How to create discount codes and restrict their usage

Written by Jenny
Updated over a week ago

Bulk booking discounts

How to set up automatic discounts for customers bulk buying multiple tickets up-front

Written by Jenny
Updated over a week ago

Using multiple discounts

An explanation of what happens when a booker applies multiple discounts during the same booking

Written by Jenny
Updated over a week ago

Class passes

Class passes

Let your customers purchase blocks of tickets to redeem against future bookings

Written by Jenny
Updated over a week ago

Managing your customer's class passes

How to make changes to your customers class passes after purchase

Written by Jenny
Updated over a week ago

Class pass deletions and cancellations

What to do if you need to withdraw or revoke a customer's class pass

Written by Simon Worlding
Updated over a week ago

How to re-order your Class Pass offers

How to change the order your class pass offers appear on your public booking page

Written by Luke
Updated over a week ago

Class pass reporting

Written by Jenny
Updated over a week ago