Payments | Bookwhen Help Centre

Payments

16 articles in this collection
Written by Luke and Simon Worlding

Strong Customer Authentication - a requirement for online payments

What is multi-factor authentication? and how has your booker's payment process changed?

Written by Simon Worlding
Updated yesterday

Payment settings

Found in Setup - this section allows you to determine settings relating to payments and payment gateways

Written by Simon Worlding
Updated over a week ago

Requirements for taking payments online

How to meet regulations for taking payments online

Written by Luke
Updated over a week ago

Setting up online payments

Setting up a payment gateway in order to take payments online via credit or debit card.

Written by Luke
Updated over a week ago

Offline payments

How to set up offline payments and mark them as paid

Written by Luke
Updated over a week ago

Refunds

How to refund your customers through your payment gateway or a discount code

Written by Luke
Updated over a week ago

How to record a payment?

What to do to stop a ticket showing as ‘unpaid’

Written by Simon Worlding
Updated over a week ago

Supported currencies on Bookwhen

The currencies you can advertise your prices in using Bookwhen.

Written by Luke
Updated over a week ago

Surcharge ban under PSD2 - what, why and when?

Explains the scope of the surcharge ban (covered by PSD2) for EEA based businesses. This came into effect on 13th January 2018.

Written by Luke
Updated over a week ago

What is EU MOSS? VAT and your Bookwhen subscription payments

How the EU VAT mechanism affects your Bookwhen subscription

Written by Simon Worlding
Updated over a week ago

Stripe

Connect Bookwhen with Stripe

How to set up Stripe on Bookwhen in order to take secure online payments.

Written by Luke
Updated over a week ago

Do my customers need a Stripe account to pay?

Understand what information your customers need to pay with Stripe.

Written by Luke
Updated over a week ago

Worldpay

Worldpay Online

Find out more about Worldpay Online, including fees, availability and how to get exclusive low rates with Bookwhen.

Written by Luke
Updated over a week ago

Setting up with Worldpay

How to link Worldpay to your Bookwhen account to take payments

Written by Luke
Updated over a week ago

PayPal

Personal and Business PayPal accounts

The difference, and why you need to update to a Business account to take card payments online with PayPal.

Written by Luke
Updated over a week ago

Let your customers pay without a PayPal account

How to change PayPal settings to ensure you can accept card payments too.

Written by Luke
Updated over a week ago