Payments

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16 articles in this collection
Written by Luke and Simon Worlding

Strong Customer Authentication - a requirement for online payments

What is multi-factor authentication? and how has your booker's payment process changed?
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Written by Simon Worlding
Updated yesterday

Payment settings

Found in Setup - this section allows you to determine settings relating to payments and payment gateways
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Written by Simon Worlding
Updated over a week ago

Requirements for taking payments online

How to meet regulations for taking payments online
Luke avatar
Written by Luke
Updated over a week ago

Setting up online payments

Setting up a payment gateway in order to take payments online via credit or debit card.
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Written by Luke
Updated over a week ago

Offline payments

How to set up offline payments and mark them as paid
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Written by Luke
Updated over a week ago

Refunds

How to refund your customers through your payment gateway or a discount code
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Written by Luke
Updated over a week ago

How to record a payment?

What to do to stop a ticket showing as ‘unpaid’
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Written by Simon Worlding
Updated over a week ago

Supported currencies on Bookwhen

The currencies you can advertise your prices in using Bookwhen.
Luke avatar
Written by Luke
Updated over a week ago

Surcharge ban under PSD2 - what, why and when?

Explains the scope of the surcharge ban (covered by PSD2) for EEA based businesses. This came into effect on 13th January 2018.
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Written by Luke
Updated over a week ago

What is EU MOSS? VAT and your Bookwhen subscription payments

How the EU VAT mechanism affects your Bookwhen subscription
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Written by Simon Worlding
Updated over a week ago