Payments

Collecting and managing revenue for your events via online or offline methods

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19 articles in this collection
Written by Luke and Simon Worlding

Payment settings

Found in Setup - this section allows you to determine settings relating to payments and payment gateways
Simon Worlding avatar
Written by Simon Worlding
Updated over a week ago

Requirements for taking payments online

How to meet regulations for taking payments online
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Written by Luke
Updated over a week ago

Setting up online payments

Setting up a payment gateway in order to take payments online via credit or debit card.
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Written by Luke
Updated over a week ago

The fees associated with using a payment gateway for online payments

The external costs of using Stripe, Paypal or Worldpay to accept credit and debit card payments
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Written by Simon Worlding
Updated over a week ago

Payment gateways: supported countries and currencies

The areas of operation and accepted tender for each facilitator of online payments via credit and debit card
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Written by Simon Worlding
Updated this week

Offline payments

How to set up offline payments and mark them as paid
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Written by Luke
Updated over a week ago

Refunds

How to refund your customers through your payment gateway or a discount code
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Written by Luke
Updated over a week ago

How to record a payment?

What to do to stop a ticket showing as ‘unpaid’
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Written by Simon Worlding
Updated over a week ago

Supported currencies on Bookwhen

The currencies you can advertise your prices in using Bookwhen.
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Written by Luke
Updated over a week ago

Strong Customer Authentication (SCA) - a requirement for online payments

What is multi-factor authentication? And how has your booker's payment process changed?
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Written by Simon Worlding
Updated over a week ago

Surcharge ban under PSD2 - what, why and when?

Explains the scope of the surcharge ban (covered by PSD2) for EEA based businesses. This came into effect on 13th January 2018.
Luke avatar
Written by Luke
Updated over a week ago

What is EU MOSS? VAT and your Bookwhen subscription payments

How the EU VAT mechanism affects your Bookwhen subscription
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Written by Simon Worlding
Updated over a week ago