Payments
Collecting and managing revenue for your events via online or offline methods
19 articles in this collection
Written by Luke and Simon Worlding
Written by Luke and Simon Worlding
Payment settings
Found in Setup - this section allows you to determine settings relating to payments and payment gateways
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Requirements for taking payments online
How to meet regulations for taking payments online
Written by Luke
Updated over a week ago
Updated over a week ago
Setting up online payments
Setting up a payment gateway in order to take payments online via credit or debit card.
Written by Luke
Updated over a week ago
Updated over a week ago
The fees associated with using a payment gateway for online payments
The external costs of using Stripe, Paypal or Worldpay to accept credit and debit card payments
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Payment gateways: supported countries and currencies
The areas of operation and accepted tender for each facilitator of online payments via credit and debit card
Written by Simon Worlding
Updated this week
Updated this week
Offline payments
How to set up offline payments and mark them as paid
Written by Luke
Updated over a week ago
Updated over a week ago
Refunds
How to refund your customers through your payment gateway or a discount code
Written by Luke
Updated over a week ago
Updated over a week ago
How to record a payment?
What to do to stop a ticket showing as ‘unpaid’
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Supported currencies on Bookwhen
The currencies you can advertise your prices in using Bookwhen.
Written by Luke
Updated over a week ago
Updated over a week ago
Strong Customer Authentication (SCA) - a requirement for online payments
What is multi-factor authentication? And how has your booker's payment process changed?
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Surcharge ban under PSD2 - what, why and when?
Explains the scope of the surcharge ban (covered by PSD2) for EEA based businesses. This came into effect on 13th January 2018.
Written by Luke
Updated over a week ago
Updated over a week ago
What is EU MOSS? VAT and your Bookwhen subscription payments
How the EU VAT mechanism affects your Bookwhen subscription
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Stripe
Connect Bookwhen with Stripe
How to set up Stripe on Bookwhen in order to take secure online payments.
Written by Luke
Updated over a week ago
Updated over a week ago
Do my customers need a Stripe account to pay?
Understand what information your customers need to pay with Stripe.
Written by Luke
Updated over a week ago
Updated over a week ago
Use Stripe to 'blacklist' bookers
Prevent previous customers from booking a place on any further events
Written by Simon Worlding
Updated over a week ago
Updated over a week ago
Worldpay
Worldpay Online
Find out more about Worldpay Online, including fees, availability and how to get exclusive low rates with Bookwhen.
Written by Luke
Updated over a week ago
Updated over a week ago
Setting up with Worldpay
How to link Worldpay to your Bookwhen account to take payments
Written by Luke
Updated over a week ago
Updated over a week ago
PayPal
Personal and Business PayPal accounts
The difference, and why you need to update to a Business account to take card payments online with PayPal.
Written by Luke
Updated over a week ago
Updated over a week ago
Let your customers pay without a PayPal account
How to change PayPal settings to ensure you can accept card payments too.
Written by Luke
Updated over a week ago
Updated over a week ago