Frequently asked Questions

Common queries and troubleshooting

9 articles in this collection
Written by Luke, Jen, and Eloise

Covid-19 Lockdown Toolkit

Written by Eloise
Updated over a week ago

Cancelling your Bookwhen subscription

How to pause or stop subscription payments for your Bookwhen account

Written by Jen
Updated over a week ago

Emailing your attendees

How to email all attendees of an event at once

Written by Jen
Updated over a week ago

Deleting a booker

This article shows you how to delete a booker completely from your Bookwhen customer database

Written by Jen
Updated over a week ago

How do I remove the 'Login' link from my public page?

Remove the prompt in the top right of your public page for bookers to login to an existing customer account

Written by Luke
Updated over a week ago

Red lines

Why is there a red line in my schedule list?

Written by Luke
Updated over a week ago

Why isn't my event showing on the public page?

What to check to ensure that your event is showing and tickets are available

Written by Luke
Updated over a week ago

Latest updates 🎉

Here's an article covering all the new changes and improvements made on Bookwhen!

Written by Eloise
Updated over a week ago

Supported languages in Bookwhen

Learn how we support various languages in Bookwhen, including French, German and Spanish

Written by Jen
Updated over a week ago