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Frequently asked Questions
Frequently asked Questions
Common queries and troubleshooting
12 articles in this collection
Written by
Jen,
Eloise,
and
Anni
FAQ - What to do when you're no longer receiving emails
Learn what steps to take when you are no longer receiving emails from Bookwhen
Written by
Anni
Updated over a week ago
FAQ - What to do when handing over your Bookwhen account
Learn which steps you need to take when someone is taking over your business Bookwhen account
Written by
Anni
Updated over a week ago
Latest product updates 🎉
Here's an article covering all the new changes and improvements made on Bookwhen!
Written by
Eloise
Updated this week
Cancelling your Bookwhen subscription
How to pause or stop subscription payments for your Bookwhen account
Written by
Jen
Updated over a week ago
FAQ - Daylight savings
Learn what to do around daylight savings
Written by
Anni
Updated over a week ago
Texting bookers
How to add bookers to a WhatsApp group or WhatsApp Broadcast List
Written by
Anni
Updated over a week ago
Emailing your attendees
How to email all attendees of an event at once
Written by
Jen
Updated over a week ago
Deleting a booker
This article shows you how to delete a booker completely from your Bookwhen customer database
Written by
Jen
Updated over a week ago
Red lines ('Not in Schedule')
Why red lines occur in your schedule list
Written by
Jen
Updated over a week ago
How to remove the 'Login' link from your public page
Remove the prompt in the top right of your public page for bookers to login to an existing customer account
Written by
Jen
Updated over a week ago
Why isn't my event showing on the public page?
What to check to ensure that your event is showing and tickets are available
Written by
Jen
Updated over a week ago
Supported languages in Bookwhen
Learn how we support various languages in Bookwhen, including French, German and Spanish
Written by
Jen
Updated over a week ago