- Recently launched -
The Customer List shows you key statistics on your attendees and all their latest responses from your booking forms. All of this information can be searched, filtered and ordered to give you customised lists and reports.
Great for exporting mailing lists, finding invalid emails, identifying your best customers and much more!
You can now ask the booker for a response as part of the offline payment agreement. Handy for quoting a purchase order number, childcare voucher reference, payment reference or anything else! The instructions also accept Markdown, so you can add in buttons or make payment instructions clearer, for example.
If you notice a customers' email is invalid you can now update and fix it!
🎉 Enhancements for mobile users
Updates mean mobile users return to the original date they were viewing and the page performs more intuitively. Please make sure you're sharing your public page link properly.
If you're not running Class Pass promotions on your Bookwhen account, then you might not need to encourage your customers to login. You can now remove the link from your public page if so!
You can now create a discount code that is redeemable against a class pass. Handy for running promotions on Class Passes, or to be used as vouchers.
We recently launched a new customer profile page, which gives you all the vital stats on your customers. We'll be linking to these profiles from the customer list launching this Autumn.
Your booking forms can now be optimised to take bookings for children - ensuring the collection of their information complies with data privacy rules and creates a smooth checkout for your bookers.
🎉 Auto-forwarding from your previous Bookwhen URL
If you change your public page URL on Bookwhen we'll automatically forward from your old one. We'll do up to three autoforwards on one page, so none of your old links will break!
🎉 Single use discount codes
You can now set a discount code to only be used once per email address. This is perfect for bigger campaigns were you'd like to share the code with many people, but only allow one redemption per booker.
Useful if the customer has deleted their original confirmation email, or you've recently fixed an incorrect email address.
- On the road map -
🎉 Customer list
A brand new page! View all of your customers/attendees with key data including name, email, other attendee information and booking statistics. View in Bookwhen or export to csv - perfect for exporting into Mailchimp or finding your most dedicated attendees! It's also part of our steps to ensure we help you comply with the upcoming GDPR regulations.
We'll be expanding on the new customer list to provide Membership options. This will enable you to assign different membership levels to customers, and - if you wish - charge them subscriptions. Members can then be given special privileges like early access to events, cheaper rates, or a free class allowance.
🎉 API enhancement
We have an existing API in place, but we're currently expanding the scope to make it much more adaptable and all-encompassing. The new API will include webhooks and make available customer booking information in real time. This will pave the way for integrations with third party applications too like Zapier, Mailchimp, Xero or Quickbooks, for example.