If your account includes more than one schedule page, some settings can be customised for each page, while others apply across your whole account.
This article explains which settings are page-specific and which are shared, so you can manage your schedules more effectively.
Can I customise settings for each schedule page?
Yes, some settings are unique to each page, while others are account-wide.
✅ Settings you can customise per schedule page
Events and entries: Show different events on different pages.
Schedule page name and link: Each page has its own public link and embed code.
Page branding: Banner image, general information, etc.
Entry password: Restrict access to private events.
Team member access levels.
❌ Settings that apply to your entire account
These settings are shared across all schedule pages:
Contact details and consent fields.
Connected apps and integrations.
Booking preferences:
Cancellation and transfer rules
Waiting list settings
Checkout reservation period
Reminder email settings
Data retention settings
Can I create a new account with the same email address?
No, each account must have a unique email address to be created. You can create a new account using a different email address, and once both accounts exist, you can be invited as a team member and use the account switcher to move between them.
Can I use different payment gateways for different schedule pages?
No, payment gateways connect to your account, not individual schedule pages.
If you need separate payment setups, you’ll need to create a new Bookwhen account.
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
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