Frequently asked Questions
Find answers to common questions.
By Anni and 2 others3 authors35 articles
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- FAQ: Handing over your Bookwhen account
- FAQ: Daylight savings
- FAQ: How to remove the 'Login' link from your public page
- FAQ: Vouchers
- FAQ: Courses
- FAQ: Cookies
- FAQ: Transitioning to Bookwhen
- FAQ: Understanding the emails Bookwhen sends
- FAQ: Trouble accessing bookings via the iframe
- FAQ: How can I set an event minimum?
- Using Bookwhen live chat
- FAQ: Copyrighting your content
- FAQ: Membership limitations and workarounds
- FAQ: Amending your schedule when taking time off
- FAQ: Understanding admin vs customer booking permissions
- FAQ: Multiple schedule pages
- FAQ: How to submit a feature request
- FAQ: How do I modify ticket types and manage attendees effectively in Bookwhen?
- FAQ: How should I price tickets for pass holders and membership-covered events?
- FAQ: Customer support options and availability
- FAQ: How long does account deletion take to complete on Bookwhen
- FAQ: How do time formats display in Bookwhen?
- FAQ: How can I manage attendees and session dates in courses?
- FAQ: How can I customise fields in my entries, and are there mandatory fields?
- FAQ: How can I safely test schedule changes in Bookwhen without affecting my live schedule?
- FAQ: How to set up and manage different account types in Bookwhen
- FAQ: What to do if a customer cannot attend a date on a course
- FAQ: Is there any Bookwhen guidance for bookers?
- How to manage the temporary VAT reduction in Bookwhen
- FAQ: How can I handle unpaid bookings?
- FAQ: Why are my events or offers not appearing on my public page?
- FAQ: How can I structure weekly and daily tickets for family bookings?
- FAQ: How can I configure memberships and passes for family and group bookings?