Bookwhen

Here's an article covering information on Bookwhen's platform past incidents

🛠️ Incident updates

Here's an article covering all the new changes and improvements made on Bookwhen!

Latest product updates 🎉

Learn what steps to take when you are no longer receiving emails from Bookwhen

FAQ: What to do when you're no longer receiving emails

Learn what to do when your page isn't showing in online search results

FAQ: Google indexing

Learn which steps you need to take when someone is taking over your business Bookwhen account

FAQ: What to do when handing over your Bookwhen account

FAQ: Daylight savings

Why red lines occur in your schedule list

Red lines - 'Not in Schedule'

Remove the prompt in the top right of your public page for bookers to login to an existing customer account

FAQ: How to remove the 'Login' link from your public page

What to check to ensure that your event is showing and tickets are available

FAQ: Why isn't my event showing on the public page?

Learn how we support various languages in Bookwhen, including French, German and Spanish

Supported languages in Bookwhen

Potential steps to troubleshoot and fix technical issues within the browser.

General browser troubleshooting

Frequently asked questions regarding vouchers

FAQ: Vouchers

FAQ: Courses

Keep your browser up to date for the best Bookwhen experience

Browser Support

FAQ: Cookies

FAQ: Transitioning to Bookwhen

Learn what emails Bookwhen sends to both admin users and customers

FAQ: Understanding the emails Bookwhen sends

Basic Troubleshooting: Learn what to do when customers have booking issues.

FAQ: What do I do when customers have issues booking?

Explore reasons why customers may have issues accessing bookings via the iframe and how to resolve them

FAQ: Trouble accessing bookings via the iframe

Workarounds and tips for managing minimum attendee requirements

FAQ: How can I set an event minimum?

Learn how to use and navigate around the Bookwhen live chat messenger

Using Bookwhen Live Chat

Learn what copyright protects, how to respond if someone copies your content, and what steps to take if you need to report it

FAQ: Copyrighting your content

Learn about the limitations in our memberships feature and some useful workarounds

FAQ: Membership limitations and workarounds

Learn how to update your schedule and manage your account when taking time off

FAQ: Amending your schedule when taking time off

Learn how admin actions differ from your customers' when managing bookings

FAQ: Understanding admin vs customer booking permissions

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Frequently asked Questions

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.