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FAQ: Why isn't my event showing on the public page?
FAQ: Why isn't my event showing on the public page?

What to check to ensure that your event is showing and tickets are available

Anni avatar
Written by Anni
Updated over a week ago

If your event isn't appearing on the public page, there's a good chance it could be for one or more of the following reasons.

Select your event on the schedule page, then Edit entry:

From here:

  1. Select the Tickets & Costs tab and check the Restrict when this ticket will be available setting:

    This should be generous enough to show the event. This is probably at least four weeks or longer. Leave it completely blank for no restriction.ย 

  2. Go to Tickets & Costs to ensure you have ticked the Show this ticket? box for your ticket/s:

  3. Under the Tickets & Costs tab, check that the maximum capacity is more than 0, likewise with ticket allowance and Maximum tickets per booking.

  4. Check the Published? toggle in the top right of the Information page to ensure the entry is published:

๐Ÿ’ฌ Any questions or feedback? There are two ways to get in touch:

Thank you! ๐Ÿ•บ

Tags: publicpage

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