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💡 To note: You can override and adjust the capacity of specific events within an entry. If you're reducing the capacity because you've taken bookings outside of Bookwhen, we recommend manually booking those attendees rather than adjusting the event capacity.
Changing the capacity for a single event
To change the capacity for a single event:
Open the relevant Scheduling page.
Select the specific event/date on your schedule that you want to adjust.
Select the down arrow next to Edit entry, then choose either:
Event specific information (for in-person events) or
Add online joining details (for online events).
Enter your maximum event size for this specific event:
This will override the capacity for the selected date only. You'll need to repeat the process for any other dates you wish to adjust.
💡 Please note: The change may not take effect if the Number of tickets available is set below the new event capacity.
Course-only events
To change capacity for course-only events:
Open your Scheduling page.
Select the course on your schedule for which you want to adjust the capacity, then select the attendees' icon 👨👩👦 to open the attendee register for that specific date/time:
Select Options, then:
Event specific information (if your event has a 'physical' location) or
Add online joining details (if your event has an 'online' location):
Enter your new maximum event size for this specific course date, then Save changes:
This will override the capacity for the selected date only. You'll need to repeat the process for any other dates you wish to adjust.
💡 Please note: The change may not take effect if the Number of tickets available is set below the new event capacity.
✨ Learn more about event capacity vs ticket availability and maximum tickets per booking.
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