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Changing the event capacity of a specific event in an entry
Changing the event capacity of a specific event in an entry

How to increase or decrease the event capacity for individual dates in an entry

Anni avatar
Written by Anni
Updated over a week ago

This feature allows you to override and change the capacity of specific events in an entry.

This article covers:

πŸ’‘ To note: If you're reducing the capacity because you've taken bookings outside of Bookwhen, we recommend manually booking those attendees rather than adjusting the event capacity.


Changing the capacity for a single event:

  • Select the relevant Scheduling page

  • Select the specific event/date on your schedule that you'd like to change the capacity of

  • Select the down arrow next to Edit entry, then Event specific information (if your event has a 'physical' location) or Add online joining details (if your event has an 'online' location):

  • Enter your maximum event size for this specific event:

πŸ’‘ Please note:

  • This overrides the capacity for this date only. Please repeat the process for any additional dates you'd like to amend.

  • The change may not come into effect if the β€œNumber of tickets available” is set and is below the new event capacity.


For course-only events:

  • Head over to your Scheduling page

  • Select the course on your schedule that you'd like to change the capacity of, then the attendees' icon πŸ‘¨β€πŸ‘©β€πŸ‘¦ to open the attendee register for that specific date/time:

  • Select Options, then Event specific information (if your event has a 'physical' location) or Add online joining details (if your event has an 'online' location):

  • Enter your new maximum event size for this specific course date, then Save changes:

πŸ’‘ Please note:

  • This overrides the capacity for this date only. Please repeat the process for any additional dates you'd like to amend.

  • The change may not come into effect if the β€œNumber of tickets available” is set and is below the new event capacity.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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