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Voucher reporting

Learn how to access and understand voucher activity and performance

Written by Anni

Voucher reporting helps you track how vouchers are used, including sales, redemptions, and remaining balances. Understanding this data supports better planning and helps you manage promotions more effectively.

This article explains how to view and use voucher reporting in Bookwhen.


How to download a purchased voucher report

  1. Select Packages & Discounts, then Vouchers from the left-hand menu on your account.

  2. Select Options, then Download purchased vouchers:

    Vouchers screen with an arrow pointing at the 'Download purchased vouchers' option within the 'Options' drop-down menu

This downloads a .csv file, which you can open using your preferred method, such as Excel or Numbers. The report includes:

  • Voucher name and value

  • Booking reference and URL

  • Purchase date and expiry

  • Customer name and email


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