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Changing your public page URL

Learn how to change your public page link

Anni avatar
Written by Anni
Updated over 3 weeks ago

You can update the link to your page at any time. This is useful if you change your business name, take over a business, or need to correct a mistake from when the page was first created.

This article covers:


How to change your URL

  1. Select View public page at the top of your scheduling page:

    Scheduling page screen with arrow pointing at the 'View public page' button

  2. Select Customise page in the top right corner:

    Public page with arrow pointing at the 'Customise page' button

  3. Select Change your page URL:

    Customise page settings with arrow pointing at the 'Change your page URL' hyperlink

  4. Enter the new name you'd like to use:

    • It must be at least 3 characters (the maximum is 40).

    • You can use a dash - or plus + for spaces.

    For example, "grow oxford" would needs to be either "grow+oxford" or "grow-oxford":

    Customise page settings showing the 'Public page URL' field

  5. Once added, select the Update URL button. The new name will take effect immediately.


Redirects

We’ll automatically redirect your customers to your new URL if they use your previous one (up to 2 changes).

Additionally, we lock your two previous names and your new name to prevent other Bookwhen members from using them. If you change your URL name three times, the first name will become available again for you or other Bookwhen members to use it.

💡 Please note: Changing this name won't affect your admin URL, so they can differ. For example:

✨ If you'd like to change your admin URL, please contact us with the request.


💬 Need extra help?

  • For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.

  • Prefer email? Send us an email instead.

Thank you! 🕺


Tags: domain, link, URL, name, public page, public site

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