Skip to main content

Changing your public page URL

Learn how to update the link to your public page

Anni avatar
Written by Anni
Updated over a week ago

You can update your public page link at any time. This is useful if you change your business name, take over a business, or need to correct an earlier mistake. This article guides you through updating your link step by step.


How to change your URL

  1. Open your Scheduling page, then select View public page:

    Scheduling page screen with arrow pointing at the 'View public page' button

  2. Select Customise page in the top right corner:

    Public page with arrow pointing at the 'Customise page' button

  3. Select Change your page URL:

    Customise page settings with arrow pointing at the 'Change your page URL' hyperlink

  4. Enter the new name you'd like to use:

    • It must be at least 3 characters (the maximum is 40).

    • You can use a dash - or plus + for spaces.

    For example, "grow oxford" would needs to be either "grow+oxford" or "grow-oxford":

    Customise page settings showing the 'Public page URL' field

  5. Once added, select the Update URL button. The new name will take effect immediately.


Redirects

We’ll automatically redirect your customers to your new URL if they use your previous one (up to 2 changes).

Additionally, we lock your two previous names and your new name to prevent other Bookwhen members from using them. If you change your URL name three times, the first name will become available again for you or other Bookwhen members to use it.

💡 Please note: Changing this name won't affect your admin URL, so they can differ. For example:

Changing admin URL

If you'd like to change your admin URL, please contact us specifying the desired new admin URL.

  1. Reach out to Bookwhen support via live chat or email.

  2. Once approved, the admin URL will be updated by the support team.

Post-Change Actions

Once your admin URL has been changed, ensure you update your bookmarks or saved links, adjust home screen shortcuts on your devices with the new URL, and log out and back in to refresh system links.



Tags: domain, link, URL, name, public page, public site

Did this answer your question?