You can copy your attendees' email addresses and use your own email system or launch your email tool directly from the attendee list.

This article covers:

Finding the email list for an event
Finding a past event
Exporting email addresses from the Customer List
Format options (in case of errors)

Finding the email list for an event

To find the email list for an event:

Open the Scheduling page.
Select the entry from your schedule list, then the Attendees button:
Select the Options drop-down, then View email list:
Select the Open in your email client button to automatically open a new blank email (BCC) in your default email tool on your device:
Or you can use Copy emails to copy your email list and BCC them into your preferred email tool manually:

Gmail example

For example:

"Good afternoon,

I'm afraid that tomorrow's [event] at [location] has been cancelled.

Please get in touch to confirm whether you would prefer a transfer to another class, or a refund, or a voucher to use in the future when booking.

I look forward to hearing from you.

Kind regards"

Event cancellation message example in Google Mail

💡 To note: The View email list option from the attendee list includes email addresses from attendees and bookers.

Finding a past event

If you would like to email attendees from a past event:

Open your Scheduling page and select the hyperlinked date at the top of the schedule list:
Use the calendar popup to select the required date (either on or just before the event last occurred):
The schedule will show all events from the date you select:
You can either scroll to find your event or use the Filter items option to filter by entry name:
Select the entry from your schedule list, then the Attendees button:
Select the Options drop-down, then View email list:
Select the Open in your email client button to automatically open a new blank email (BCC) in your default email tool on your device:
Or you can use Copy emails to copy your email list and BCC them into your preferred email tool manually:

Exporting email addresses from the Customer List

You can use the Customer list tab to export a list of email addresses. This feature is especially useful if you want to export information for customers who have answered a specific question in a booking form or if you'd like to select customers based on a particular event date they've attended.

To do this:

Select Customers from the left-hand menu on your account.
Add any relevant filters, then select Search to load the results:
Once loaded, select the Options drop-down menu, then either View email list or Export customers (CSV):

View email list

If you select View email list, a box will pop up displaying a list of email addresses. You’ll have the option to either Copy emails or Open in your email client (such as Outlook, Gmail, etc.).

Email list screen with the copy emails and open in your email client buttons

Export customers (CSV)

When you select Export customers (CSV), you will receive a download that includes your customers' email addresses. You can open this file in the spreadsheet software of your choosing (Excel, Google Sheets, etc.).