Attendee List

Learn how to edit the list, monitor attendees and mark no shows within Bookwhen

Anni avatar
Written by Anni
Updated over a week ago

✨ Please note: Live attendance tracking via the Attendee list is available on the Standard plan or above.

The attendee list allows you to view the customers attending your event. You can also use the list to quickly access bookings and, depending on your plan, record attendance.

This article covers:

Recording attendances

You can record the attendance of your events in real time. To do this, open the attendee list by selecting the event from your schedule list, then Attendees:

An event on a course

If your event is part of a course with only course tickets available, you can open the list by selecting the course from your schedule list and the attendee icon πŸ‘ͺ next to the date:

Once selected, a list of your attendees will appear. For example:

Recording attendance

You can record attendance under the Attended column.

  • If an attendee attended your event, select the person with a tick icon. i.e.:

  • If an attendee didn't attend, select the person with a strikethrough. i.e.:

To remove the record of attendance, select the x. For example:

Bulk-marking all attendees

To mark all attendances at once, select the relevant option at the bottom of the Attended column:

  • This will overwrite any existing record.

πŸ’‘ You can also use the Bookings tab to view attendances.

Editing your attendee list columns

You can add/remove any of your booking form fields to your attendee list.

To do this, select the paper and pencil icon πŸ“ in the top right-hand corner of the list:

To add a new field, select it from the list so a tick mark βœ… appears next to it. For example:

  • To remove it from the list, select it again so the tick disappears.

Reordering the list

You can reorder how the fields appear on your list using the three lines to the left of each field and dragging/dropping as necessary. i.e.:

πŸ’‘ To note: Any edits you make to the attendee list will apply to all entries across your account.

Sorting attendee names alphabetically

You can sort first names alphabetically by selecting the down or up arrows in the Name column:

If you'd like to sort by the last name, select the Options drop-down menu, then Edit table columns:

Deselect Name, and select in its place both system fields First name and Last name, then Save changes:

You can then alphabetically sort the register either by first name or by last name:

πŸ’‘ You can also re-order the Booking column alphabetically.

Sorting by booking date & time

To reorder the list by booking date and time, select the Options drop-down menu, then Edit table columns:

From here, select the Booking date field and Save changes.

You can then toggle the Booking date column to reorder your register:

More Options

Use the Options menu to access further options from the attendee list:

This includes:


Download a PDF of the list.

View public/secure event page

View the event on your public page.

View bookings list

View the bookings for the event via the Bookings tab.

View email list

View and copy a list of email addresses for attendees of the event.

Resend confirmation emails

Resend confirmation emails to attendees of the event.

Event specific information

View and edit:

  • Private event-specific information

  • Maximum event size

  • Location

  • Assign videos to the event

  • Select options for ongoing access or overriding event leaders

Unpublish this single event

Unpublish this event from your schedule.

Cancel event

Mark the event as cancelled on the public schedule (this does not notify attendees).

Change event date/time

Moves the event to a new date/time, including existing bookings (this does not notify attendees).

Export to CSV

Downloads a .csv spreadsheet file (for use with Excel, Google Sheets, etc.)

Edit table columns

Edit which booking form fields appear on the list.

πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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Tags: Attendance, register, tracking, record, attendances, recording

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