Bookwhen

Learn how to update a customer’s email address

How to fix an invalid email

Learn how to correct or update an email address

How to change a customer’s email address

Learn how to manage attendees and track attendance

Attendee list

Learn how to export data from your attendee list

How to export the attendee list

Editing attendee details

Learn how customers can access and manage their bookings

Customer Portal overview

Learn how to access customer details and booking history

Customer profile page

Learn how to send a welcome email to your new customers

Sending a welcome email to new customers

Learn how to navigate, search, and export customer information

Managing customers with the Customer List

Learn why each attendee needs a unique email and how to manage exceptions

Unique attendee emails

Learn how to remove a customer from your Bookwhen account

How to delete a customer

Learn how to email all event attendees at once

Emailing your attendees

Learn how to gather emails for use in external marketing services

How to export email addresses to an email marketing service

Learn how to message customers using WhatsApp groups or broadcast lists

Texting customers

Learn how to access and understand a customer’s activity from their profile

How to check a customer’s booking, attendance, and pass usage history

Anni

Gemma

Customers & Attendees

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" target="_blank" rel="nofollow noopener noreferrer">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" target="_blank" rel="nofollow noopener noreferrer">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

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