To update customer information on a booking, open the Bookings tab in the left-hand menu to search for the booking.
From here, you can either:
Add the booking reference number (consisting of 5 random letters and numbers, i.e. Y7XX4) in the Search field and select the Search button:
Add their name or email address in the Search field before selecting Search.
💡 Please ensure you select a date range, as past dates will not show. To do this, select the Start date field and then a date from the calendar pop-up.
After generating the results, you can select the booking reference number.
For example:
Select Edit details next to the attendee that you'd like to edit:
You can then change their information, such as name or telephone number, and any other additional form fields that were present during booking:
When you are ready, select Save changes.
💡 To note: You cannot add or edit attendee email addresses once the booking is complete, unless invalid.
We suggest cancelling and re-booking as the admin, entering the correct email address.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺