You can access and change the information provided by your bookers through their booking reference number (formed of 5 random letters and numbers, e.g., Y7XX4).

In the Bookings tab, you can add the booking reference number under the Search box and select the blue Search button.

Select the booking reference number once you have completed the necessary search fields to find your booking.

The next screen shows relevant information about the booking, including details for all booking attendees—select Edit details next to the attendee's name.

You can then change their information from here.

đź’ˇ To note:

✨ See here if you're looking to fix an attendee's incorrect email address.

✨ If you have any questions, please get in touch with the support team via live chat or email at

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