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Editing Attendee details

Learn how to amend and update customer information

Anni avatar
Written by Anni
Updated over a week ago

To update customer information on a booking, open the Bookings tab in the left-hand menu to search for the booking.

From here, you can either:

  • Add the booking reference number (consisting of 5 random letters and numbers, i.e. Y7XX4) in the Search field and select the Search button:

  • Add their name or email address in the Search field before selecting Search.

πŸ’‘ Please ensure you select a date range, as past dates will not show. To do this, select the Start date field and then a date from the calendar pop-up.

After generating the results, you can select the booking reference number.

For example:

Select Edit details next to the attendee that you'd like to edit:

You can then change their information, such as name or telephone number, and any other additional form fields that were present during booking:

When you are ready, select Save changes.

πŸ’‘ To note: You cannot add or edit attendee email addresses once the booking is complete, unless invalid.

πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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