💡 Please note: You cannot add or edit attendee email addresses once the booking is complete unless they are invalid. We suggest cancelling and re-booking as the admin and entering the correct email address.
To update customer information on a booking:
Select Bookings from the left-hand menu on your account.
Add your search criteria into the top bar, for example, either:
Add the booking reference number (consisting of 5 random letters and numbers, i.e. Y7XX4) in the Search field and select the Search button, or
Add their name or email address in the Search field, then select the Search button.
Ensure you select a date range, as past dates will not show. To do this, select the Start date field and then a date from the calendar pop-up.
After generating the results, select the booking reference number:
Select Edit details next to the attendee that you'd like to edit:
You can amend their information, such as name or telephone number, and any other additional form fields that were present during booking:
When you have finished editing, select Save changes.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺