Bookings & Attendee Management

How to collect, access, and use information about your customers and their bookings

Jo Potts avatar Jen avatar Eloise avatar +1
26 articles in this collection
Written by Jo Potts, Jen, Eloise and 1 other
Customers & Attendees

Transferring old class pass bookings to Bookwhen

This article will help you manually set up your bookers' class passes from your original booking software.
Jen avatar
Written by Jen
Updated over a week ago

Editing and exporting the Attendee List

How to edit what data is displayed and export data from the Attendee list
Anni avatar
Written by Anni
Updated over a week ago

Unique attendee emails

Why unique attendee emails are asked per ticket booked and how to avoid this
Anni avatar
Written by Anni
Updated over a week ago

Record attendance of events with the Attendee List

Monitor attendees and mark no shows within Bookwhen
Jen avatar
Written by Jen
Updated over a week ago

Manage bookers and attendees with the Customer List

How to navigate, run searches and export from the customer list
Jen avatar
Written by Jen
Updated over a week ago

Customer profile page

How to access booker details, including booking history and class pass information.
Jen avatar
Written by Jen
Updated over a week ago

Editing Attendee details

How to amend the information provided by bookers
Jen avatar
Written by Jen
Updated yesterday

Fixing an invalid email

How to update a booker's email address when marked as invalid
Jen avatar
Written by Jen
Updated over a week ago

Changing a booker's email address

What to do if you need to modify an email address that was entered incorrectly or needs to be changed
Jen avatar
Written by Jen
Updated over a week ago

Exporting email addresses to an email marketing service

How to gather email information when you plan to use it in an external email marketing service (Mailchimp, Constant Contact, etc.)
Jen avatar
Written by Jen
Updated over a week ago