Bookings & Attendee Management
How to collect, access, and use information about your customers and their bookings
Booking statuses explained
Approving bookings
Checkout reservation periods
Adding attendees manually
Link Payments
The emails your customers receive
Booking confirmation emails
Adding attachments to booking confirmation emails
Reminder emails
Resending confirmation emails
Flagged bookings
Transferring pass bookings to Bookwhen
Booking forms fields
Understanding booking form fields
Mandatory booking fields
System fields
Using 'validated format' fields
Setting up booking forms for children's activities
Adding an attachment to your booking form
PAR-Q and health questionnaires
Adding GDPR consent fields to your booking forms
FAQ: Why does 'Name not given' appear in bookings?
Booking field workarounds
How booking form fields appear during checkout
Attendee List
Sending a welcome email to new customers
Customer profile page
Using the Customer List to manage customers
Exporting the Attendee List
Customer Portal Overview
Editing Attendee details
Changing a customer's email address
Fixing an invalid email
Exporting email addresses to an email marketing service
Unique attendee emails