The Purchased Pass Report is a useful tool for identifying the email addresses of pass holders whose passes have either expired or been fully used.
To do this:
Select Packages & Discounts, then Passes from the left-hand menu on your account.
Select Download purchased passes report:
Untick the Exclude fully used passes? checkbox to ensure the report includes all of your purchased pass information, then select Download:
This exports the report as a .csv file that you can open in your chosen spreadsheet software (such as Excel, Numbers, or Google Sheets etc.).
Within the report, there are various columns such as:
Pass name
Booking URL
Name
Email
Used amount (the number of redemptions made)
Total amount (the amount of uses the pass allows)
Expiry date.
Then, extract the email addresses from the spreadsheet and email them through your email host (such as Outlook or Gmail).
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺