Bookwhen

Access booking information and export booking and attendance reporting

Search, view and export booking or attendance information

Learn how to send a nudge email to customers holding an expired or used-up pass

Sending a follow-up email to customers with expired or used-up passes

What to do when you experience slowness when exporting reports

Slow loading exports

Feed data from your Bookwhen account into other systems using .csv files

Exporting data to .csv files

Learn where you can access reporting information for your memberships

Membership reporting

How to download a report of your purchased passes

Pass reporting

Learn how to track and analyse discount code usage

Discount code reporting

How to get enhanced insights from the current export options for individual attendances and allowances (e.g. memberships)

Advanced Reporting: Individual attendance and allowances

Learn what each column means across your customer, booking and attendance reports

CSV export fields explained

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Find answers and get help from Intercom Support and Community Experts

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