Accounts with large amounts of data may experience slower loading times when generating or exporting reports as CSV files. There are ways to minimise delays and make the export process smoother.
This article explains why exports can be slow and offers tips to speed up report generation and downloading.
Ways to speed up the process
Use a specific date range to narrow your search.
Filter only by relevant entries or fields to reduce the amount of data being processed.
Alternatively, you have the option to have the report emailed to you if it is taking too long to load. To do this, select the Email report button on the loading screen:
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
Prefer email? Send us an email instead.
Thank you! 🕺