For accounts with large amounts of data, loading reports and exporting them via CSV may take longer than expected.
Ways to speed up the process:
Use a specific date range to narrow your search.
Filter only by relevant entries or fields to reduce the amount of data being processed.
Alternatively, you have the option to have the report emailed to you if it is taking too long to load. To do this, select the Email report button on the loading screen:
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺