✨ Please note: The Membership feature is only available on the Standard Plan and above, using Stripe as their integrated payment provider.
It's not currently possible to pause a membership within Bookwhen; however, you can pause payment collection from within Stripe.
💡 Pausing payments in Stripe only stops Stripe from collecting payments and won't stop the subscription or block access to membership benefits in Bookwhen.
To fully pause a membership in Bookwhen:
Ask the customer to rejoin when they're ready.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺