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Pausing a membership

Learn how to temporarily pause an active membership

Anni avatar
Written by Anni
Updated over 2 weeks ago

Please note: The Membership feature is only available on the Standard Plan and above, using Stripe as its integrated payment provider.

While Bookwhen doesn’t currently allow pausing memberships directly, you can temporarily stop payment collection within Stripe. This helps manage membership interruptions without cancelling the account entirely.

💡 Pausing payments in Stripe only stops Stripe from collecting payments and won't stop the subscription or block access to membership benefits in Bookwhen.

To fully pause a membership in Bookwhen, you need to first cancel the customer's subscription, then ask the customer to rejoin when they're ready.

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