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Link Payments

How to add as a payment option for your customers

Gemma avatar
Written by Gemma
Updated over a week ago

✨ Please note: Online payments are available on the Lite plan or above.

If you have integrated Stripe with your account, your customers can opt to pay using Link.

Once set up, you won't need to set anything else up on your Bookwhen account, and you will need to manage this feature through Stripe.

  • Your Bookwhen account reflects your settings from within Stripe, meaning if you have any Link or any other methods turned on, your customers can choose between them.

This article covers:

What is Link?

Stripe's Link feature offers your customers a quicker checkout experience.

During the checkout process, customers can create a Link profile to save their payment information, allowing their card details and addresses to be automatically filled in for future purchases.

💡 To note: Link is available in both the iframe and your standalone Bookwhen public page.

Link Processing Fees

If you opt to use Link, you can benefit from a reduced card processing fee.

  • For the UK Link by Stripe processes card payments starting at 1.2% + £0.20 per transaction.

How does Link work?

Link auto-fills your customers' saved information in a few steps:

  1. Payment information saved

    Customers can choose to save their payment information at checkout.

  2. Pay in 'one-click'

    Link will automatically fill in customers' saved payment details for seamless one-click checkouts in all future payments on your site and other Link-supported websites.

  3. Account verification

    Any time a customer uses Link on a new site or new device, a one-time code via SMS will be sent to them to verify their identity and keep their payment information secure

Switching link on for your bookers:

  1. Log into your Stripe account and head to your link settings

  2. Under Link for Payment Request Button, toggle on Enable Link in the Payment Request Button for your platform

  3. Under Link in Checkout, toggle on Enable Link in Checkout for your platform account

  4. Head to Payment Methods settings, and under Wallets, select the Turn on button for Link

✨ You can share this article with your customers on how to checkout using Link.

Important Links

For any questions directly relating to Link and setting it up on your Stripe account, please get in touch with Stripe.

💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺

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