β¨ Please note: This feature is only available for Event Organisers that use Stripe to collect payment and have this option enabled.
Link securely stores your card information for future purchases using the email address used during checkout and booking.
Saving your card details during a purchase saves time for future bookings. While you don't need to create a Bookwhen account to use Link, it's recommended for quicker checkouts and better booking management.
This article covers:
Checking out using Link
To do this, select your tickets and proceed to checkout.
From here, enter your card information, and depending on your event organiser's settings, you'll have the option to select Save your information to pay faster with Link:
Once selected, you'll be required to fill out additional information, such as email, mobile number and full name.
Then select the Pay button to complete your booking.
Saving your card details in Link means you won't have to type them in every checkout.
Occasionally, you may need to verify with a code, like on your second checkout, when using a different device or buying tickets from another event organiser.
Verification
The second time you check out with the same event organiser, you'll be required to verify that it's you.
Once you've completed the checkout steps and are ready to make a payment, a box will appear at the top of the payment page to request you enter a verification code:
You'll receive the code to the mobile number you entered in your first purchase.
Once received, enter the code, and the payment page will update to show just the email and card used previously.
If you'd like to use the same card, select the Pay button, or you can change your details by selecting Change next to the card number:
You won't be required to complete this verification step the third time you checkout using the same event organiser and device, as this is saved via a cookie.
π However, you'll need to reverify any time you use a new device or purchase tickets from another account.
π¬ Any questions? Please reach out to your Event Organiser directly.
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