Bookwhen

Anni

Gemma

 Everything that you need to know to use and manage your booker account effectively

Booker Help Centre

Booker: Tickets

Booker article: How to purchase, manage and redeem Pass uses

Booker: Passes

Booker article: How to book a group ticket for multiple attendees

Booker: Booking a Group ticket

Booker article: How to book a Course ticket

Booker: Booking a Course ticket

Booker article: Learn how to add attendee information when booking multiple attendees

Booker: Adding attendee information

Booker article: Learn about online/offline payments including Google and Apple Pay

Booker: Payments

Booker: Vouchers

How to book

Booker article: Learn how to cancel ticket

Booker: Cancelling a ticket

Learn who to contact regarding requesting a refund

Booker: Refunds

Learn how to save your card details using Link for a faster checkout experience

Booker: Saving your payment details using Link

Booker article: Learn how to transfer a ticket

Booker: Transferring a ticket

Booker article: Learn how to use and redeem discount codes

Booker: Using Discount Codes

Booker: Navigating your Passes

Booker article: Learn how to join, book and remove yourself from a waiting list

Booker: Waiting Lists

Bookings

Learn how to access your bookings, make amendments and contact your Event Organiser

Booker: Customer Portal Overview

Customer Portal

Booker: Finding an event

Learn how to manage your upcoming and past booked events and joined waiting lists

Booker: Navigating your events

Booker article: How to access booked online events

Booker: Accessing online events

Booker article: Learn who to contact if you have any questions, and where to find the contact information for your Event Organiser

Booker: Finding Event Organiser information

Events

Booker article: Learn what memberships are and how to view, purchase and cancel

Booker: Memberships Overview

Booker article: Learn how to join a Membership

Booker: Joining a Membership

Learn how to manage your membership subscriptions

Booker: Navigating your Memberships

Booker article: Learn how to cancel a Membership

Booker: Cancelling a Membership

Booker article: Learn how to pause your membership

Booker: Pausing a membership

Memberships

Booker article: Learn how to create and manage your account and password

Booker: Creating an account

Booker article: Learn how to access and manage your account

Booker: Accessing your account

Booker article: How to change your email address

Booker: Changing your email address

Managing your account

Booker article: What to do if you accidentally create an Event Organiser account

Booker: Accidentally creating an Event Organiser account

Booker article: How to add a shortcut to your mobile device home screen

Booker: Adding a booking shortcut to your mobile device home screen

FAQs

Log in to your Bookwhen account

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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