Bookwhen

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Booker Help Centre

Booker: Tickets

Booker article: How to book a group ticket for multiple attendees

Booker: Booking a group ticket

Booker article: Learn how to book a course ticket

Booker: Booking a course ticket

Booker article: Learn how to add attendee details when booking

Booker: Adding attendee information

Booker article: Learn about the payment options available when booking

Booker: Payments

Booker article: Learn the difference between booking as a guest or with a Bookwhen account

Booker: Booking as a Guest vs. Account Holder

Booker article: Learn how to manage bookings for other people

Booker: How to book on behalf of other attendees

Answers to common questions about making a booking

Booker FAQ: How can I book an event using Bookwhen?

Step-by-step guidance on finding and booking events.

How To Book

Booker article: Learn how to cancel your ticket

Booker: Cancelling a ticket

Booker article: Learn how to request a refund for your booking

Booker: Refunds

Booker article: Learn how to securely store your card details for faster checkout

Booker: Saving your payment details using Link

Booker article: Learn how to transfer your ticket

Booker: Transferring a ticket

Booker article: Learn how to use and redeem discount codes

Booker: Using Discount Codes

Booker article: earn how to view and manage your purchased passes

Booker: Managing your Passes

Booker article: Learn how to join, book, and remove yourself from a waiting list

Booker: Waiting Lists

Manage, cancel, or reschedule your bookings with ease.

Bookings

Booker article: Learn how to purchase, manage, and redeem your passes

Booker: Passes

Booker article: Learn how to buy a pass while booking an event

Booker: Purchasing a pass from inside the booking page

Booker article: Learn how to buy and redeem vouchers

Booker: Vouchers

Passes & Vouchers

Booker article: Learn what memberships are and how to manage them

Booker: Memberships overview

Booker article: Learn how to buy a membership while booking an event

Booker: Purchasing a membership from inside the booking page

Booker article: Learn how to book exclusive member tickets

Booker: Booking a member ticket

Booker article: Learn how to manage your membership subscriptions

Booker: Managing your Memberships

Booker article: Learn how to cancel your membership

Booker: Cancelling a membership

Booker article: Learn how to pause your membership

Booker: Pausing a membership

Understand and manage your memberships and benefits.

Memberships

Booker article: Learn how to locate your event

Booker: Finding an event

Booker article: Learn how to manage your bookings and waiting lists

Booker: Managing your bookings

Booker article: How to access booked online events

Booker: Accessing online events

Booker article: Learn how to contact your event organiser

Booker: Finding Event Organiser information

Booker article: Learn about follow-up emails, managing consent, and FAQs

Booker: Follow-up emails

Learn more about the events you’re attending and what to expect.

Events

Booker article: Learn how to use the Customer Portal

Booker: Customer Portal overview

Learn how to manage your bookings, payments, and account details easily.

Customer Portal

Booker article: Learn how to create and manage your account and password

Booker: Creating an account

Booker article: Learn how to access and manage your account

Booker: Accessing your account

Booker article: Learn how to update your email address

Booker: Changing your email address

Booker article: Learn how to delete your account and what happens afterwards

Booker: Deleting your booker account

Booker article: Learn how to manage your consent preferences

Booker: Managing consent

Learn how to resolve common password problems

Booker: Troubleshooting password issues

Update your details and stay in control of your bookings.

Managing Your Account

Booker article: Learn what to do if you accidentally create an Event Organiser account

Booker: Accidentally creating an Event Organiser account

Booker article: Learn how to add a shortcut for quick booking access

Booker: Adding a booking shortcut to your mobile device home screen

Answers to common questions about payment problems and how to fix them

Booker FAQ: Resolving payment issues on Bookwhen

Answers to common booking and account questions.

FAQs

📹 Learn how to complete a booking from start to finish

Booker video: How to book an event using Bookwhen

📹 Learn how to cancel bookings and move tickets to a different event

Booker video: How to cancel and transfer tickets

Step-by-step videos to guide you through how to book using Bookwhen, answer common questions, and help you manage your account.

Booker Help Videos

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" target="_blank" rel="nofollow noopener noreferrer">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" target="_blank" rel="nofollow noopener noreferrer">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

Log in to your Bookwhen account

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