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Booker: Booking a Group ticket
Booker: Booking a Group ticket

Booker article: How to book a group ticket for multiple attendees

Anni avatar
Written by Anni
Updated over a week ago

Group tickets allow you to book multiple attendees under the same ticket. The booking process differs slightly from a standard or 'single' ticket. The ticket will display as "Group ticket for..." followed by the number of people you can book.

Sometimes, the ticket is set for a specific number, e.g. five people, and other times, you can select a range, e.g. 2-5 people.

For example:

Ticket selections with the group ticket options highlighted

Use the Select button to add the ticket to your basket. If you've selected a ticket where you need to indicate the number of people attending, use the minus (-) and plus (+) buttons:

Family ticket option showing the number and minus and plus buttons highlighted

When you've selected the correct number of people for your group, select View selections to open your basket:

Ticket selection section with an arrow pointing at the 'View selections' button

When you have reviewed your basket and are ready to checkout, select the Book now button:

Basket view with an arrow pointing at the 'Book now' button

Each booking requires one 'Booker' email address as the primary contact for the booking. Add the relevant email into the Your email address field and select Continue:

Booker details screen showing the booker email address field

Complete any attendee information required by the event organiser for each person included in the group ticket. This may include a name, specific details, or any other information the organiser requests.

If you are booking on behalf of a group and need to change the 1st attendee, select Change attendee:

Attendee details example with arrow pointing at the 'Change attendee' button, showing users where to click to change the attendee details.

Then, enter the Full name and Attendee email:

Attendee details section with box highlighting the empty 'Full name' and 'Attendee email' fields. This is where attendees add their information when checking out.

When you are booking multiple attendees, you will need to select Add another attendee under each attendee:

Attendee details with an arrow pointing at the 'Add another attendee' button

Then repeat this process until all of the additional attendees' information has been added:

Attendee details section with the attendee section highlighted

πŸ’‘ The system will not allow you to proceed until all attendees have completed this.

You can then proceed with payment and complete your purchase.


πŸ’¬ Any questions? Please reach out to your Event Organiser directly.

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