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Booker: Booking a group ticket

Booker article: How to book a group ticket for multiple attendees

Written by Anni

Group tickets let you book multiple attendees under a single ticket. The booking process differs slightly from a standard or 'single' ticket. The ticket will display as "Group ticket for..." followed by the number of people you can book.

Sometimes the ticket is set to a specific number, e.g., 5 people, and other times you can select a range, e.g., 2-5 people.

For example:

Ticket selections with the group ticket options highlighted


Booking group tickets

  1. Select the Add to basket button to add the ticket to your basket.

  2. If you've selected a ticket where you need to indicate the number of people attending, use the minus (-) and plus (+) buttons:

    Family ticket option showing the number and minus and plus buttons highlighted

  3. When you've selected the correct number of people for your group, select View basket to open your basket:

    Ticket selection section with an arrow pointing at the 'View basket' button

  4. When you have reviewed your basket and are ready to check out, select the Book now button:

    Basket view with an arrow pointing at the 'Book now' button

  5. Each booking requires one 'Booker' email address as the primary contact for the booking. Add the relevant email into the Your email address field and select Continue:

    Booker details screen showing the booker email address field

  6. Complete any attendee information required by the event organiser for each person included in the group ticket. This may include a name, specific details, or any other information the organiser requests.

  7. If you are booking on behalf of a group and need to change the 1st attendee, select Change attendee:

    Attendee details example with arrow pointing at the 'Change attendee' button, showing users where to click to change the attendee details.

  8. Then, enter the Full name and Attendee email:

    Attendee details section with box highlighting the empty 'Full name' and 'Attendee email' fields. This is where attendees add their information when checking out.

  9. When you are booking multiple attendees, you will need to select Add another attendee under each attendee:

    Attendee details with an arrow pointing at the 'Add another attendee' button

  10. Then repeat this process until all of the additional attendees' information has been added:

    Attendee details section with the attendee section highlighted

    💡 The system will not allow you to proceed until all attendees have completed this.

  11. You can then proceed with payment and complete your purchase.


💬 Any booker questions? Please reach out to your event organiser directly.

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