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Booker: Booking a Member ticket
Booker: Booking a Member ticket

Booker article: Learn how to book exclusive tickets as a member

Anni avatar
Written by Anni
Updated over 4 months ago

Bookwhen allows event organisers to offer member tickets that may be reserved for certain groups, members, or special guests. If you’ve been given access to member tickets, here’s a step-by-step guide to ensure you book your spot.

This article covers:


How to access member tickets

Member tickets are often created by event organisers for members or specific groups, offering perks like exclusive events or discounted tickets.

If you have an active membership or belong to a designated customer group, you’ll automatically have access to these exclusive tickets when you log into your account.

To ensure you’re eligible for these offers, make sure you sign into your Bookwhen account. If you believe you should have access but don’t, it’s a good idea to reach out to your event organiser for assistance.


How to book member tickets

Before you can book a member ticket, please sign into your account, ensuring you use the email address used when signing up.

Then, select the event on their page and review the ticket options. If a member ticket has been set up for that event and you are eligible, an Available with your membership message will appear underneath it:

"Available with your membership" message.

Use the Select button to add the ticket to your basket:

Public booking page example with arrow pointing at the 'Select' button next to the exclusive ticket, highlighting to users where to click to add the ticket to their basket.

If you are not signed in or not eligible for that particular ticket, you won't be able to add the ticket to your basket:

💡 Please note:

  • The ticket may not always be labelled as a 'Members ticket'. Event organisers can tailor the names of their tickets.

  • The pricing of member tickets can vary depending on the event organiser's offer.

After adding the ticket to your basket, select Book now and follow the on-screen steps to complete your checkout.

Checkout example with arrow pointing at the 'Book now' button, highlighting to users where to click to complete checkout.


💬 Any questions? Please reach out to your Event Organiser directly.


Tags: exclusive ticket

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