Skip to main content
All CollectionsBooker Help CentreHow to book
Booker: Booking a Member ticket
Booker: Booking a Member ticket

Booker article: Learn how to book exclusive member tickets

Anni avatar
Written by Anni
Updated over a week ago

Bookwhen enables event organisers to offer member tickets that are reserved for specific groups, members, or special guests.

This article covers:


How to access member tickets

Event organisers can create member tickets for specific groups, members, or special guests, offering perks such as exclusive events or discounted tickets.

If you have an active membership or belong to a designated customer group, you'll automatically access these tickets when you log into your account.

πŸ’‘ If you think you should have access but don’t, please contact your event organiser for assistance.


How to book member tickets

πŸ’‘ Before you can book a member ticket, please log in to your account, ensuring you use the email address used when signing up.

Once you have logged in:

  1. Open the booking page and select the event to review the ticket options.

  2. If a member ticket has been set up for that event and you are eligible, an Available with your membership message will appear underneath it:

    "Available with your membership" message.

  3. Use the Select button to add the ticket to your basket:

    Public booking page example with arrow pointing at the 'Select' button next to the exclusive ticket, highlighting to users where to click to add the ticket to their basket.

  4. If you are not signed in or not eligible for that particular ticket, you won't be able to add the ticket to your basket.

  5. After adding the ticket to your basket, select Book now:

    Checkout example with arrow pointing at the 'Book now' button, highlighting to users where to click to complete checkout.

  6. You can then proceed with checkout, filling out all necessary information and completing the booking.

πŸ’‘ Important notes:

  • The ticket may not always be labelled as a 'Members ticket'. Event organisers can tailor the names of their tickets.

  • The pricing of member tickets can vary depending on the event organiser's offer.


πŸ’¬ Any questions? Please reach out to your Event Organiser directly.

Return to the top ⬆️


Tags: exclusive ticket

Did this answer your question?