This article covers:
What is a Membership?
A membership is a subscription set up by your event organiser. Depending on the settings, it may require a one-off or recurring payment.
Once purchased, a membership can grant access to exclusive member tickets. To access these, you must have purchased a membership, created an account and logged in.
Purchasing a membership
💡 Please note: Only vouchers can be used on initial membership payments, not discounts.
If offered by your event organiser, there are two ways of finding a membership:
Near the top of the booking page
If your event organiser offers a membership, a "Memberships" tab will appear at the top of their booking page. For example:
To add a membership from the memberships tab to your basket:
Select Memberships.
Use the Select button to add the membership to your basket:
Once added, select the Select more button to return to the schedule and add a valid ticket to your basket.
Add the ticket to your basket by selecting the Select button:
You can either select additional tickets or continue to your basket by choosing View selections:
Review your basket. Depending on your event organiser's offer, you may or may not be charged for the ticket.
If the ticket is free with the membership, the price next to the membership ticket will appear empty, i.e. free.
Select Book now to proceed with checkout:
The system will ask you for your email address:
Add the Attendee details plus any further information required by the event organiser:
Select Continue. You will then be asked to provide card details to complete the booking.
Inside the booking page
To add a membership to your basket:
Select the event you want to book from the schedule list.
Below the event details, select the membership you'd like to purchase.
(Before selecting a membership, the ticket will show as "Members only").
A pop-up window with the membership description will appear. Choose Select to add the membership to your basket, then close the window by selecting the (x) at the top:
After adding the membership to your basket, you can choose the ticket. To do this, select the event from the schedule list, then select the Select button next to the ticket:
You can either select additional tickets or continue to your basket by choosing View selections:
Review your basket. Depending on your event organiser's offer, you may or may not be charged for the ticket.
If the ticket is free with the membership, the price next to the membership ticket will appear empty, i.e. free.
Select Book now to proceed with checkout:
The system will ask you for your email address:
Add the Attendee details plus any further information required by the event organiser:
Select Continue. You will then be asked to provide card details to complete the booking.
💡 Important notes:
You must ensure you add a ticket alongside your membership to complete the booking.
Your ticket's price depends on your Event Organiser's settings.
📹 Please refer to our short video for an overview of the entire process:
💬 Any questions? Please reach out to your Event Organiser directly.