This article covers:
What is a Pass?
A pass lets you purchase a block of classes at a set price to redeem later.
💡 Passes are optional for Event Organisers. Some may choose not to offer them, and they set the price and number of uses.
Purchasing Passes
If offered by your Event Organiser, there are two ways of finding a pass:
1. Near the top of the booking page
You can find more details on Booker: Passes
2. Inside the booking page
To add a pass to your basket:
Select the class you want to book from the schedule.
On the right, below the class details, choose the pass you'd like to purchase.
A new pop-up window will open with the pass description. Choose Select to add the pass to your basket, then close the window by selecting the (x) at the top.
To purchase a Pass, you must select at least one ticket included in the Pass in the same transaction.
After adding the pass to your basket, choose the ticket by selecting the Select button:
You can either select additional tickets or continue to your basket by choosing View selections:
The checkout process is the usual method, except your 'Pass use' will appear under the price, and you won't be charged for the valid ticket:
Please refer to our short video for an overview of the entire process:
After selecting Book now, the system will ask you for your email address:
Next, you will be prompted to input the Attendee details plus any further information required by the Event Organiser:
💡 It might not be possible to book yourself and another attendee onto a class using the same Pass, as this depends on the pass settings set by your event organiser. In this case, each pass holder must complete their booking.
You complete the booking by selecting Continue. You will then be asked to provide card details or accept the offline payments terms.
Restrictions
You cannot redeem a pass against a course, group, or free ticket.
If your account has multiple passes, eligible ticket purchases will be redeemed against the oldest pass, not the one with the most recent expiration date.
💡 To note
Discount codes overrule pass uses, meaning if you enter a discount code and have a valid pass, the system will redeem the discount code.
If you'd prefer to use a pass use, please remove the discount code by selecting the cross (x) to the right of the code.
💬 Any questions? Please reach out to your Event Organiser directly.