💡 Event organisers manage payments and refunds directly, as all transactions go through their personal or business accounts. For privacy reasons, Bookwhen only hosts the event listing and does not have access to payment details.
If you need to cancel your booking, you may be eligible to request a transfer or refund, depending on your event organiser's terms and conditions. Please speak with the event organiser directly for any refund-related queries.
💬 Any booker questions? Please reach out to your event organiser directly.