This article covers:
Logging in to your account
Once you have created a password, you can log in to your account to view your bookings. There are two ways to do this:
The event organiser's booking page
Visit your event organiser's booking page
If available, select Login in the top right-hand corner:
Add your email address and password and select Login:
💡 Sometimes, this option is hidden due to an event organiser's settings. If so, please follow the log in link steps.
Log in link
Alternatively, you can log in from the main Bookwhen site. To do this:
Visit www.bookwhen.com/login
Select the Booker Account tab:
Once logged in, you can view your account and bookings by selecting one of the relevant tabs:
Upcoming: Any upcoming events that you've booked.
Waiting list: Any active waiting lists that you have joined.
Cancelled: Any events that you or your event organiser have cancelled.
Past: Any past booked events.
For example:
You can also manage any memberships, passes or vouchers.
Forgotten password?
You can request a reset code if you can't recall your password. To do this:
Visit the following link: https://bookwhen.com/password/reset
Enter your email address and select Send reset code:
Follow the instructions emailed to your email address to gain access.
💡 If you receive a 'token expired' message, please select the link again. Learn more about managing your password.
Deleting your account
To delete your account:
Log in to your account and select the person icon 👤 in the top right-hand corner:
Scroll to the Delete your account section located at the bottom.
Review the information and tick the I confirm I have read and understand the above checkbox, then select Delete account:
If you want any specific data relating to an event deleted, please contact your event organiser directly.
💡Important note: Deleting your account will remove your personal information and any accounts associated with your email address across all Bookwhen profiles. This action can only be completed if you do not have any upcoming bookings or active memberships.
💬 Any questions? Please reach out to your Event Organiser directly.