💡 To change your email address, you must have access to the email account currently linked to your Bookwhen account. If you do not, contact the event organiser to request the update.
To change your email address:
Log in to your customer portal account.
Select the person icon in the top right-hand corner, then Account:
Select Update email:
Type your updated email address into the Email address field and select Send code:
You’ll receive an email with the next steps at your updated email address. Please allow a few minutes for it to arrive.
💬 Any booker questions? Please reach out to your event organiser directly.



