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Booker: Changing your email address

Booker article: Learn how to update your email address

Anni avatar
Written by Anni
Updated this week

💡 To change your email address, you must have access to the email account currently linked to your Bookwhen account. If you do not, contact the event organiser to request the update.

To change your email address:

  1. Log in to your customer portal account.

  2. Select the person icon in the top right-hand corner, then Account:

    Customer portal screen with an arrow pointing at the 'Account' option, indicating where users can click to amend their email address.

  3. Select Update email:

    Account settings screen with arrow pointing at the 'Update email' button, showing users what to click to update their email.

  4. Type your updated email address into the Email address field and select Send code:

    Change email screen with an arrow pointing at the 'Send code' button

  5. You’ll receive an email with the next steps at your updated email address. Please allow a few minutes for it to arrive.


💬 Any booker questions? Please reach out to your event organiser directly.

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