If you entered your email address incorrectly, please get in touch with your Event Organiser directly to ask them to amend it.
In most cases, your Event Organiser can fix the email address (for instance, if your email address is incorrect).
If you need to add an entirely new email address, please use the new one on your next booking and contact your Event Organiser to see if your accounts can be merged.
To note:
The change only takes effect for the particular account in question. This means that if you have made multiple bookings across multiple Bookwhen accounts, you will need to get in touch with each organiser to request the change.
💡 Important note: This can only be completed in some cases, for example, if the new email address appears to be of the same owner. If it appears as though a different person than the original owns the new email address, your request may be denied (without proof - due to GDPR). They will be advised to contact the Bookwhen support team in such cases.