When booking events, you can either check out as a guest or log into your account. Understanding the differences can help you decide which option works best for you.
This article covers:
Booking as a Guest
Advantages ✅ | ✅ Quick and Easy: You can make a booking quickly without logging in or creating an account.
✅ No Commitment: No need to remember login details or manage an account.
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Considerations 💡 | 💡 Limited Access: Guest bookings may not offer access to features available to account holders, such as tracking booking history or managing future bookings.
💡 No Saved Information: You’ll need to enter your details each time you make a booking, as there is no saved information for future use. |
Guest checkout example
After you've added all the tickets to your basket, select Book now.
Enter your email address into the Booker details field and select Continue:
Manually fill out the required Attendee details and Booking details (as requested by your event organiser) then select Continue:
Depending on your event organiser's payment settings, you can add payment information (online or offline payment), then select Complete booking:
You will then receive a confirmation email to the email address you provided.
If you provide different email addresses in the booker and attendee email fields, both addresses will receive the confirmation.
Booking as an Account Holder
Advantages ✅ | ✅ Streamlined Booking: Your personal information is saved, making future bookings faster and more convenient.
✅ Access to Booking History: Easily view and manage your past and upcoming bookings from your customer portal.
✅ Manage Passes and Memberships: If you have passes or memberships, you can manage them directly from your account.
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Considerations 💡 | 💡 Account Setup Required: You’ll need to create and manage an account, which includes remembering your login credentials.
💡 Login Required: Access to your saved information and features requires logging in each time you book. |
Logged-in user checkout example
Similar to the guest checkout process, with a few differences:
After you select Book now, we will automatically bypass the Booker email address section and take you straight to the attendee information section.
Any fields that were used on previous bookings will auto-populate with the information you provided.
For example, the Is this attendee a child?, Full name and T&C fields have been pre-populated:
You can then proceed to payment as normal.
💡 If you forget to log in (and you have an account) before you check out, you will be prompted to log in during the Booker details stage:
Making the choice
Deciding whether to book as a guest or use an account depends on your preferences and booking frequency. If you prefer convenience and easy access to your bookings, creating an account is a good choice. If you’re looking for a quicker, no-commitment experience, booking as a guest may suit you better.
💬 Any questions? Please reach out to your Event Organiser directly.