Bookwhen

Definition of complete booking, checkout booking and cancelled booking

Booking statuses explained

Learn the workaround on approving bookings

Why your event may temporarily show as sold out even if there is a space available

How to manually book attendees onto your events

How to add Link.co as a payment option for your customers

The emails your customers receive and what they mean

Learn what email your customers receive when they book and how to customise it

How to add documents to the emails your customers receive

How to set up reminder emails, so they work best for you and your bookers

Useful if the customer deleted the email, their email address was incorrect or your event has changed.

Learn what flagged bookings are and how to resolve them

Learn how to manually set up your customers' passes from your original booking software

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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