Bookwhen

Anni

Gemma

Jo Potts

Manage bookings, booking forms, and attendees.

Bookings

Learn how to find and manage bookings, including form responses

Managing bookings

Learn how to manually book attendees onto your events

Adding attendees manually

Learn why your event may temporarily appear sold out

Checkout reservation periods

Learn what each booking status means in Bookwhen

Booking statuses

Learn the workaround on approving bookings

Approving bookings

Learn what flagged bookings are and how to manage them

Flagged bookings

Learn how to collect customer information with customisable booking forms

Booking form fields

Learn about the different types of booking form fields and how to use them

Understanding booking form fields

Learn how to make booking form fields required

Mandatory booking fields

Learn how system booking form fields work

System fields

Learn how to collect booking form answers in a specific format

How to use validated format fields

Learn how to protect children’s data and comply with regulations like GDPR

Booking forms for children’s activities

Learn how to include waivers, T&Cs, privacy policies, or other documents requiring consent

How to add attachments to booking forms

Learn how to add a health questionnaire to your booking form

PAR-Q and health questionnaires

Learn how to collect consent from your customers

How to add GDPR consent fields to your booking forms

Learn what 'Name not given' means in Bookwhen

FAQ: 'Name not given' in bookings

Learn how to adapt booking form fields to your needs

Booking field workarounds

Learn how each booking form field type appears to customers

Booking form fields at checkout

Learn how to add T&C's to your booking form

How to add terms and conditions

Collect essential information efficiently.

Booking forms

The emails your customers receive

Learn how to resend booking confirmation emails to customers

How to resend confirmation emails

Learn how to set up reminder emails for your events

Reminder emails

Learn what email your customers receive when they book and how to customise it

Booking confirmation emails

How to include documents in emails your customers receive

How to add attachments to booking confirmation emails

Emails

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" target="_blank" rel="nofollow noopener noreferrer">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" target="_blank" rel="nofollow noopener noreferrer">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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