In rare cases, a completed booking may need your attention due to a payment provider or system error. To help you manage these bookings easily, they are flagged separately from your other bookings.
This article covers:
Flagged bookings in the dashboard
If you have any flagged bookings, they will appear on your account dashboard. To find them:
Select Dashboard on your account.
A Some of your bookings have been flagged message will appear above Latest booking activity:
Select the View all flagged bookings hyperlink.
The reason for the flag will show in the Information column.
Once reviewed, you can remove the flag by selecting Mark as resolved:
You can also review previously resolved flagged bookings by selecting the Show resolved flagged bookings button.
Within the booking
If a booking has been flagged, we will also indicate this within the booking itself.
For example:
💡 Although not flagged on the Bookings tab, the message will appear within the booking once you open it.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
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Thank you! 🕺