You can set certain booking form fields as mandatory, so customers must complete them to finalise their booking. This ensures you collect all the essential information needed for your events.
This article explains how to make booking form fields mandatory and manage required customer information.
Making a field mandatory
To make fields mandatory:
Open your Scheduling page.
Select the entry from your schedule list, then Edit entry:
Select the Booking form tab, then Set mandatory fields:
Tick the checkboxes next to the fields that you would like to make mandatory:
Once finished, select the Update button, then select either Save or Save & Exit in the top-right corner to save your settings.
💡 To note:
You will need to manually set each field as required in each entry, as this cannot be done in bulk through the Booking fields tab.
This setting applies to all dates and times within the entry.
As an admin, you can bypass required fields when manually booking on behalf of a customer.
Terms and Conditions and Privacy Policy fields should always be mandatory consent fields.