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Mandatory booking fields

Learn how to make booking form fields required

Anni avatar
Written by Anni
Updated over 2 weeks ago

You can set certain booking form fields as mandatory, so customers must complete them to finalise their booking. This ensures you collect all the essential information needed for your events.
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This article explains how to make booking form fields mandatory and manage required information for your customers.


Making a field mandatory

To make fields mandatory:

  1. Open your Scheduling page.

  2. Select the entry from your schedule list, then Edit entry:

    Scheduling setup with an arrow pointing to the 'Edit Entry' button.

  3. Select the Booking form tab, then Set mandatory fields:

    Booking form tab on the entry setup with an arrow pointing at the 'Set mandatory fields' option

  4. Tick the checkboxes next to the fields that you would like to make mandatory:

    Booking form tab with an arrow pointing at the checkbox next to the 'Full name' field

  5. Once finished, select the Update button, then either Save or Save & Exit in the top right-hand corner to save your settings.

πŸ’‘ To note:

  • You will need to manually set each field as required in each entry, as this cannot be done in bulk through the Booking fields tab.

  • This setting applies to all dates and times within the entry.

  • As an admin, you can bypass required fields when manually booking on behalf of a customer.


πŸ’¬ Need extra help?

  • For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.

  • Prefer email? Send us an email instead.

Thank you! πŸ•Ί

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