This article covers:
What is a PAR-Q?
If you offer fitness classes, you may require customers to fill out a PAR-Q (Physical Activity Readiness Questionnaire) before their first class. This helps ensure their safety in starting or increasing physical activity.
Asking health questions during booking
Your first option is to add health-related questions to the booking form so the attendee completes these within Bookwhen during booking.
It's a good idea to make these Attendee fields so all attendees on the booking are required to provide details.
For example:
💡 To note:
If set as an Attendee field, we will ask these questions of every attendee each time they book. If they create an account, their responses will be pre-filled with the information they entered the last time they booked.
You can access these responses via their booking or by exporting a CSV report.
Depending on the number and format of questions, setting up the form may be admin-heavy, resulting in a lengthy booking form for your customers.
Linking to your online PAR-Q
You can set up one question related to your PAR-Q with the link to form in the booking form, for example:
To set this up, select either Add a new field type or Edit next to a field within your Booking fields page:
Add the consenting statement under Field label:
Select a Field date type, for example, the Yes or No option to present a 'yes' and 'no' checkbox to your customers to choose from.
Then select Attendee under What does this information relate to? to capture this information for each attendee on the booking:
💡 Please note: If you select the Checkbox - for capturing consent field, the field will default as a booking field (and the system will only ask this once per booking, regardless of attendee numbers).
There are various questionnaire hosting options, such as Google Forms, Zoho, Jotform or SurveyMonkey. Once you've decided on your preferred tool, you can create the questionnaire and add the booking question link.
Adding your link
To add your link and text to the field, you will need to add code to the Additional help text field.
For example:
Example of the above code:
<a href="https://www.surveymonkey.com/test1727ge117" target="_blank">Fill out our health questionnaire.</a>
The line of code includes the following:
Link to your survey | |
target="_blank" | Ensures the survey opens in a new tab (so the customer doesn't lose their booking) |
>Fill out our health questionnaire.</a> | Text of the hyperlink (i.e. the word displayed as the hyperlink). |
Attaching a PAR-Q to the booking form
The final option is adding your health questionnaire as a document attachment to a booking form field.
💡 Important note:
The customer can download the document but can't fill it in as part of the booking.
For example, the completed form needs to be sent back to you via email. There's a risk of having to follow up with the customer, and it may be challenging to track who has or hasn't submitted it or even locate the file as it's not stored online.
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Tags: parq, questionnaire, health form, par q, zoho, googleforms, document